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Reviews, get directions and contact details for Kay Jewelers

Kay Jewelers

Story

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Columbia today.

Address: 10300 Little Patuxent Pky, Space 1220, Columbia, MD 21044, USA
Phone: (410) 730-4853
State: Maryland
Zip Code: 21044


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Reviews
Go someplace else. Would recommend avoiding Kay altogether. Guy that waited on me lost my order (for a wedding band that may or may not make it to me in time for the wedding) and mislead about the costs involved.
8 years ago (04-04-2017)
I as well would give less than 1 star if possible. My wife lost the main stone in her ring & it had to be replaced. We were told that it would take 4 weeks to be replaced & returned to us. After 4 weeks we stopped by only to be told it would be a couple of more weeks. We come to find out this sat in the Kay main office for 4 weeks before being sent to Leo. We are now at the 8 week mark & nobody can tell us where her ring is. On top of that they have charged us for the repair & we have to pay for a ring we don't have.
8 years ago (30-03-2017)
I would give them less than one star. My fiancé went there, when he picked up the ring it was the wrong diamond. How does a professional jeweler make a mistake like that? When I reached out to corporate management, they responded However nothing got done about this. The poor service we that we experienced made us go else where for our bands, along with advise our Friends to go elsewhere!
10 years ago (04-11-2015)
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