Kay Jewelers

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Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Lexington today.

Address: 5135K Sunset Blvd., Lexington, SC 29072, USA

Phone: (803) 359-5036

Website

State: South Carolina

Zip Code: 29072

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 5:00 PM

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Reviews

Kelly the manager over this store has been very helpful with anything I have brought to her. The staff has made mistakes a few times but she has always made it right for my wife and me. She also is very personable and knows my son by his name. She is a good leader I would recommend her to anyone looking for jewelry.

 8 years ago (20-12-2017)

I went in to return two items yesterday 2/14/17. The young man behind the counter more than once expressed his distain that I was returning these items telling me how bad this was going to hurt him ( I assume his commissions). He also voiced that I had just ruined his Valentine's! 
There were several other employees and customers in the store so his comments made me look terrible that I was taking money from his pocket. Very rude if you ask me! 
After making me feel like a "heel" in front of everyone he could not process the return without his manager. She had apparently went  next door to do some personal shopping. They phoned her while I waited. Once she came back to the store, the return process finally was started. During the next few minutes both the manager and the clerk basically shunned me.
We have made several thousands of dollars worth of purchases at this store but never again. 
Very poor customer service in my opinion !

      
      
      
 8 years ago (15-02-2017)

Won't be coming back to Kay's again. Lady tried to give me a credit card and thought I was stupid and wouldn't notice because I am young. She tried to give me a "in store bonus card", is what she sneakily called it. And asked for my ID and began to fill out the paper without letting me even look at it. Asked her to let me do it and she said no I can do it for you (which I don't need help to fill out my own information to begin with). Then when she asked me to finally give some info that wasn't on my ID like my SSN and signature. She got all nervous when I began to look at the paper fully which she didn't let me do to begin with. Then finally I said I don't want this or any kind of credit card which she failed to mention that it was. The whole thing was shady. Not pleased with that kind of work ethic. She said she was "shredding" it which i wish I would have taken it from her and shredded it myself. You just lost a customer.

 9 years ago (21-06-2016)

I had a wonderful experience at the store, my fiance bought a ring from there I was trying to clean my ring and my three quarter carat diamond fell out the mounting of the Ring down the Drain and of course I was freaking out but as soon as I called Kay's @ the Sunset Boulevard location they reassured me they replaced my diamond and my ring at no charge and it came very quickly within a couple of days, everyone that I encountered at the store was very nice the manager was excellent, they also gave me all the paperwork with new Rewards it was very professional I would recommend it to anybody getting ready to tie the knot or any othet event they have a beautiful jewelry selection I will definitely be keeping my business there :]

 9 years ago (25-07-2016)

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