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Kay Jewelers

  1. North Carolina
  2. Greensboro Jewelry Store

Reviews, get directions and contact details for Kay Jewelers

Story

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Greensboro today.

Address: 220 4 Seasons Town Center Ent, Greensboro, NC 27407, USA
Phone: (336) 856-7783
State: North Carolina
Zip Code: 27407


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 5:00 PM

Update Info

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Reviews
BUYER BEWARE! Really displeased with this place. They sold my fiancé the wrong size ring and were completely unapologetic about it. Even after finding out that they sold him the wrong size the lady's response was "most men get the wrong size anyway and the woman has to come back and get fitted for her size." The key fact was that my fiancé did NOT request the wrong size. He requested a 9 and he was knowingly sold the stock ring which is a 6 3/4. And the fact that they even suggest buying the stock size is ridiculous because they don't resize in the store so people who purchase a ring will have to wait 2 weeks to wear it. This is the most inconsiderate jewelry store I've ever known or heard about. If you want a special moment to be happy and memorable and pleasant don't let Kay Jewlers ruin it with their terrible sales and customer services. They don't care one bit about making your day special/happy.
9 years ago (12-06-2017)
I don't ever write reviews but this place it's awful. Do yourself a favor and go somewhere else. They don't keep their word, suck at opening on time, horrible customer service etc, etc.
9 years ago (15-03-2017)
The worst place ever to go!!!! The sales lady lied, made one of my precious moments in my life the Worst! She needs to be fired! Playing with other people's lives. Do not waste your time or money in this place.... that's the best thing this place can offer!
10 years ago (14-02-2017)
The sales reps are rude and they don't have a friendly tone. My fiancé purchased an engagement ring for me. They sized they sized me for was a lil too big when I got the actual ring (8.0). When I went back the 2nd time nobody helped me get resized so I decided to go a half size smaller (7.5). I had to wait 2 weeks before I got my ring back and come to find out they didn't even size it to a 7.5. I got sized to a 7! My paperwork clearly said 7.5 though. All I got was apology after apology. I demanded to be sized so that I won't have this issue again. Come to find out my size wasn't a 7.5. It was the size just under 8, 7 3/4. Had to wait another 2 weeks for the ring to be resized again before it actually fit. Paid for a ring and couldn't wear it for a month. No one cared. Paid over $5,000 for that ring and wasn't treated right. I wish my fiancé never purchased anything from this store! S.B. The ring is beautiful! However I can't say that for the customer service.
10 years ago (04-10-2016)
I've been in this store several times and always had a delightful experience with the Sales Representatives. Most recently, a ring I purchased about two months ago was damaged. I worked with a wonderful young man to have the ring fixed and re-sized as this would ensure that I received it before the holiday rush. Although this store is sometimes congested with people, they are top notch with handling customer needs and finding a piece of jewelry that best suits your style!
13 years ago (25-11-2013)
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