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Kay Jewelers

  1. Ohio
  2. Ohio Jewelry Store
  3. Eastlake Jewelry Store

Reviews, get directions and contact details for Kay Jewelers

Story

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Mentor today.

Address: 7850 Mentor Ave., Rm. 540, Mentor, OH 44060, USA
Phone: (440) 255-9640
State: Ohio
City: Mentor
Zip Code: 44060


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 5:00 PM

Update Info
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Reviews
The purchase of our engagement/wedding ring was a 5-star experience. Maurice was very informative and accommodating. However, it's been just over a year since we purchased the ring and so far two small diamonds have fallen out. We purchased the warranty so these were covered but inconvenient none the less. The reason I'm rating this store 3 stars is the attitude my wife receives when she's gone into the store for these lost diamonds, cleanings, etc. The sales people clearly did not want to be bothered with "service customers". They asked questions that suggested we abused the ring, as if he was trying to say the warranty may be void. They are covering the missing diamonds which is good, but the accompanying aggravation was unnecessary. Our next purchase will likely be from another jeweler.
7 years ago (15-07-2017)
Nothing but problems with this company. Complete joke and waste of time. I’ve bought from them twice and this is the last time. Closing my account.
7 years ago (26-11-2017)
Very poor! I tried to take my necklace for a repair and was pressured to buy a lifetime warranty. I only had the necklace for 100 days when the clasp broke. My boyfriend spent over $300 on it. I feel the chain is of poor quality and that is why it broke so soon after being purchased. The sales person implied I should not have worn it so much and should not have slept in it. I had had cheap necklaces from Kmart that I have worn more than this necklace that are not broken. I expect more from Kay Jewelers. Spend less on advertising and more on quality.
11 years ago (01-07-2014)
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