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Reviews, get directions and contact details for Kay Jewelers

Story

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Salem today.

Address: 99 Rockingham Park Blvd., Space E-205, Salem, NH 03079, USA
Phone: (603) 898-6920
State: New Hampshire
City: Salem
Zip Code: 03079


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 5:00 PM

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Reviews
I sent my ring to get sized here and not only did it take 18 days which is a ridiculous amount of time but when I went to pick it up they still didn’t have it and said it would take another 4 days to get there. No one could even call me to tell me it was being delayed. I had to drive all the way there to find out. Then when I tried to call later to get more information no one could bother to answer the phone. Then I called the second time it was supposed to be there and it wasn’t there again. Terrible service.
7 years ago (14-03-2018)
Took a ring to get a diamond repaired and it came back the same, had to take the ring the next day once again. The next day we took the ring it took them nearly an hour to attend us while they had 3 employees doing nothing and as we waited a lady that walked in got attended right away, very unprofessional. They profile at this place and Honestly diamonds are cheap they fall off easily.
7 years ago (06-02-2018)
Absolutely ridiculous. I went there to uphold my 6 month inspection, and now because the employee didn't do the paper work I have to pay for my wife's ring repair in which a diamond popped out and another diamond is chipped. Absolutely ridiculous, and of course "there's nothing we can do about it because there's no record." Ridiculous!
8 years ago (06-10-2017)
They pick and choose who they wish to help...and Terrible customer service!
7 years ago (14-03-2018)
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