Kay Jewelers Outlet

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Story

Kay Jewelers Outlet is part of the Kay Jewelers family, #1 specialty jewelry brand in the United States. We know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our sales staff is empowered with the knowledge to assist each customer. Diamond engagement rings are Kay Jewelers’ specialty. The Leo Diamond, Neil Lane Bridal diamond engagement rings, and Tolkowsky diamond rings top the list as our exclusive designers and top sellers. Come visit your Kay Jewelers Outlet in Merrimack today.

Address: 80 Premium Outlets Blvd Space #0349, Merrimack, NH 03054, USA

Phone: (603) 424-7131

Website

State: New Hampshire

City: Merrimack

Zip Code: 03054

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 5:00 PM

Update Info

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Reviews

Odd how the reviews rate this location. I had a positive experience all five times I have been here. Three of those visits were minutes before closing- I am a late night person and had no problems. I did not run into the Matt everyone is mentioning.
 I purchased four pieces over the two years I have shopped here. Edit: my only complaint is that they need to update their hours on the web and the maps. I showed up at 2030 and it said they closed at 2100. Nope.. Al ready closed.. along with every thing else.

 7 years ago (03-01-2018)

My friend has paid 11,000 total out of pocket to Kay Jewelers, for a ring that's appraising at 3200, with 4000 being full retail value. They were told they were getting a great deal with all these promotions and the lab they use, isn't even a real lab. The only real lab is GIA, not GSI. They took this ring to two different GIA educated gemologists/appraisers and they both said the same thing. They got scammed and the certificate they got when they bought it, had incorrect diamond grades listed. They had a diamond that is I1 and they were told it was SI2. Ladies, get your rings appraised and call corporate to get your money back. False advertising. It's not legal.

 7 years ago (01-03-2018)

I have never had a more positive experience purchasing jewelry. Matt and the rest of the staff was incredibly helpful and kind. They showed us the products we wanted in our price range, were professional and showed us how to combine sales offers to get the best bang for our buck. I've already told so many folks to drive up there to visit Matt & the other staff. Great experience and would definitely go back!

 8 years ago (15-07-2017)

The manager Matt has no management skills. My ring came back from this store with a prong bent and a diamond that looks nothing like the other diamonds in my ring. His solution was to send me to a different store. I will be taking this issue as high as I can in hopes that he will learn how to help customers not send them away. Never again will I do busy with kays because of this issue. You lost a customer who only shopped at Kay's.

 8 years ago (23-12-2017)

Would rate 0/5. As a young college student, I was not informed of any deals going on. I was not taken seriously as a customer, and was completely disregarded by the manager. Even when asking about the existing deals and asking about jewelry- the manager would take the pieces out, barely showing them to me and proceed to put them back in the case when I wanted to buy them. Overall, terrible experience.

 8 years ago (23-11-2017)

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Kay Jewelers Outlet

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