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Reviews, get directions and contact details for KeyBank

Address: 505 W Meeker St, Kent, WA 98032, USA
Phone: (253) 859-4080
State: Washington
City: Kent
Zip Code: 98032


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Reviews
This place is horrible! The loan officer and I'm not going to name her has no credibility! Given we are not approve of the loan and I understand but a courtesy of calling your client back and explain why and what do we do next is not even an option for her! Spoke with the manger and the same thing we are given a promise that she would personally call us and I even gave her my personal number... Guess what she didn't call either and when I went back to the bank 2 weeks later and asked her why she never call she said they did call my husband... Big lie because we waited for them to call and never did.. and even when the manager checked our file we don't even exist in the system... Very scary!!! But never going back to this location or better yet never bank with them!!! Horrible service and management! I would give them 0 star!!
9 years ago (14-07-2016)
AVOID THIS BANK AT ALL COSTS!!! This place has horrible customer service. Looking at google I am not the only one! Time and time again people are complaining. They just lost a customer! Also I will be posting pictures of my personal account to show how they ROB YOU BLIND!!!!! FRAUD!!!
9 years ago (26-11-2016)
Why not open even limited hours on a Saturday?? How does that help anyone?? Worst customer service and even worse hours. Perfect. Never again. Becu here I come
9 years ago (07-08-2016)
Less than 1 star. Worst bank ever. Tells my wife she needs all sorts of info to cash a check from their bank, she gets all the info needed then proceeds to tell her they can't cash it anyways. They tell her to wait until we move 3000 miles away to cash the check. Hello gas money, food, other things needed for the trip. We can't get it unless we have the money. Just realizing how horrible this place really is
10 years ago (09-09-2015)
Very frustrated with this Factoria Key Bank branch. An error was made when a teller accepted a direct deposit slip as a check. Key bank adjusted the balance without warning me leading to several overdraft charges. Although they admitted that the situation was at least in part bank error, they refused to reverse 170.00 worth of overdraft charges. Even when we said that we would no longer bank with them they refused to dismiss charges preferring to fine us for the error. We consider this very poor customer service.
19 years ago (12-10-2007)
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