Kirkland Classic Cars

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About

We are a classic car restoration and customisation shop we can build your dream car or truck

Address: 12415 Ne 124Th St, Kirkland, Wa 98034, Kirkland, WA 98034, USA

Phone: (425) 823-0522

Website

State: Washington

Zip Code: 98034

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Reviews

I needed a reputable shop to inspect a classic Corvette I was considering purchasing.  Kirkland was very responsive, thorough, and provided me with a complete list of items I should be aware of.  Sean specifically was very responsive and followed up.

 8 years ago (24-09-2017)

Yes; I wrote this same review on that Y*@P site, but was worth sharing here too. If you have the patience, these are the right guys for repairing and improving your classic car or truck. Did I wait longer than I would have liked; yes. But Sean and his team know their way around older vehicles, offer competitive prices (I took two of their service bids, then secretly shopped them around to other auto repair shops) and in both instances their estimates were on par or came under those of other who did not have the same classic car expertise. Was I worried about some of the other online reviews out there? You Betcha!  But I found that If you’re looking for a straight-shooter mechanic on the east side, you’d be remiss not to check out Kirkland Classic Cars. -Andy

 8 years ago (01-08-2017)

*****BEWARE************** This shop is under new ownership and the "good reviews" are from the previous ownership.  This was a huge mistake my husband and I made when bringing our 1957 Chevy Bel Air to this shop.

My goal is to keep this as short as possible to be the most effective.  Being a business owner myself of 3 businesses I would NEVER treat/communicate with any customer the way Sean has done with my husband and I.

Sean the new owner is extremely unprofessional, condescending, and lacks the knowledge of the industry he has bought in to.  He continues to use the excuse of "I'm from the tech world" as his reasoning for not knowing things, or how to run the business.  My dad owning a body, fender, paint shop my whole life I know how business should work.

After 59 emails back and forth with Sean there is no way for me to put in a short review about the multiple issues with this shop.  The poor customer service provided by the owner, the mistakes on parts orders, and so much more.

Honesty is everything in automotive industry and I'm a firm believer of building long term customer relationships vs. trying to take advantage of a single customer and marking up the bill as high as you can.  

****Beware his policy is I can do whatever I want +/- 10% because I have a sign by the door*****  I put in writing from the very beginning (as this is not our 1st classic car) that any change order needs to be in writing.  When we are doing $10k worth of work no I'm not authorizing you to mark up the work another 10% at your discretion.  Again this is not my first go around with classic car restorations.  This policy was just another nice email from Sean (1 of the 59)   

Sean it's about long term, repeat business.  You won't be around for long if you treat your customers the way you've treat us!  I truly hope you use this as a coaching opportunity and improve your services.

 8 years ago (02-03-2017)

These guys do amazing work.

 8 years ago (13-12-2017)

Spent $6,000 to $8000 dollars at KCC having my classic restored here.  Was charged new part pricing for used parts.  New tires on front are now shot after 500 miles because alignment was off 1.5 inches (was charged for an alignment by KCC when they replaced the tires).  Front shock springs put in by KCC are wrong and must be replaced and bushings were not replaced when KCC replaced the shocks.  Steering wheel was replaced and nearly came off in my hands when driving away.  They also marred the paint when replacing the door locks.

Not honest and shoddy workmanship.

 11 years ago (03-07-2014)

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