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Reviews, get directions and contact details for Klaben Ford Lincoln, Inc.

About

The Klaben Auto Stores have been providing outstanding service to Kent and the surrounding communities for over four decades. Visit us at www.klaben.com.

Story

The Klaben Auto Stores have been servicing Kent and surrounding communities for the last 4 decades. At Klaben Auto Stores, our Best Bottom Line Deal is clearly marked on every vehicle. Our goal is to provide you with the car, truck, crossover, SUV, or van you want. Our vehicles feature a combination of options and features designed to maximize their value. All of our purchase and lease programs are explained in straight-forward terms, with no hidden costs, so you know you’re getting the best value for your money. Don’t forget about our service, parts and body shop departments with ASE and factory trained certified technicians and advisors. Our staff can repair your car right the first time- on time. We want you to have a pleasant purchase & ownership experience; the kind you’ll want to tell your friends & relatives about. And, remember Klaben is always “Closer Than You Think.”

Address: 1089 W Main St, Kent, OH 44240, USA
Phone: (330) 673-3139
State: Ohio
City: Kent
Zip Code: 44240


Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: Closed

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Reviews
We had our first great experience with Doug Carter at Klaben a year ago when we purchased our Ford Fusion. He was very helpful and straightforward with us. He and the rest of the folks there at Klaben did so well by us that when it came time to purchase another vehicle, the first person we called was Doug. Our son loves his new Focus. You can bet we'll be back again. Update 4/25/2018: Today my wife and and I bought our third vehicle from Klaben Ford, and we made sure that Doug Carter has helped us with every one of them. He is very personable and friendly. We feel that he has always had our best interests in mind and has always gone above and beyond making sure that we get the best deal and the best vehicle to fit our budget. Never pressured to buy extras nor spend more than we feel comfortable spending. We have worked with Christine Klaben as well for all three vehicles and have found her very professional, efficient as well as personable.
7 years ago (25-04-2018)
Wow what a great experience! Steve Workman and Floyd Bowen are the best guys around town when it comes to your car needs. I had front end suspension work done on my Nissan 350z Touring Edition and I wanted the alignment fine-tuned one more time and the steering wheel re-centered. Called Steve to express my concern and he told me to just walk-in to Quick Lane no appointment needed. The guys went straight to work as soon as I walked in and got everything tuned just the way I want. Even my steering wheel is completely 100% centered now, after a year of fighting with different shops that couldn’t get it right, Klaben and Quick Lane finally got it right. These guys got everything right and I couldn’t be more happy. I’m a real picky guy when it comes to my vehicle and I will definitely call you out if I see something I don’t like or If I am unhappy. These guys went way beyond and out of their way to make sure I was happy. They have my business for life. Thank you Steve and Floyd! Also thank you to Nick for going over everything that was done and for always being super professional and friendly whenever I come to pick up my Z. Great guys and great service, Klaben is #1.
7 years ago (25-04-2018)
I recently purchased a 2018 Mustang GT from Klaben Ford. My sales person was Chris Volk and he helped to provide a quality car buying experience. Chris was very knowledgeable and of both the product as well as the purchasing process. He was upfront with all the information and no drama. He was professional and respectful of my time. I also had the opportunity to meet Rich Klaben who introduced himself and was genuinely thankful in my interest in buying from his dealership. I also was introduced to Sean Bradford who is the service manager and offered his services in any way he could to help. I was offered a fair price for my trade in as well as a fair purchase price. Once again , no drama. The transaction was completed quickly and efficiently with Jennifer Bowen in Finance. She was knowledgeable about finance options and was again respectful of my time.
7 years ago (19-04-2018)
Outstanding service! My partner and I have purchased two Ford vehicles at Klaben within the last year and we even live two hours way. Great customer service! You can tell the people and the organization care about the quality of experience provided to their guests. Nate was attentive and enjoyable to work with during the entire process. Thank you!
7 years ago (02-05-2018)
Great people! I have the best service rep, Joe French! Always a great experience. Convenient appointments. I'm on my second vehicle with Klaben and I'm a very happy customer. Thank you all so much!
7 years ago (01-05-2018)
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