Kolb Electric Inc

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Address: 5706-K General Washington Drive, Alexandria, VA 22312, USA

Phone: (703) 941-4600

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State: Virginia

Zip Code: 22312

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Reviews

While they were prompt in sending a technician out to check my problem, the tech did not do the one thing I was advised (by my electric provider) to have done -- check the breaker panel -- he never even opened the breaker panel.  Instead, he told me the problem was with my AC unit so I arranged for an HVAC service, only to be told that the problem was a bad breaker in my panel.  The AC unit was fine but was not getting low voltage power.  I called KOLB twice, and was told both times that the "branch manager will call you."   Never got a call back , so I had a different electrician come out  and -- wait for it -- he told me I had a bad breaker.  He replaced the breaker, and lo and behold the AC immediately kicked on.  

Had the KOLB tech checked the breaker as I requested, this issue would have been resolved four days ago.  I would have saved unnecessary service calls and charges for an HVAC tech I didn't need, and another service call from an electrician who corrected the problem in 15 minutes -- something the KOLB technician could have/should have done the first time he came out.  By my calculations, this cost me twice what it should have, and I had to take a total of 9 hours of UNPAID leave from work to get the situation corrected.

My suggestion to you?   DO NOT CALL KOLB for electrical service unless you just like taking time off from work and paying more than you should for a repair, because they don't do what they should do.

 10 years ago (04-06-2016)

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