Koubeissi Tae Kwon DO School

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Koubeissi Taekwondo school where is the Michigan State champions born and raise

Address: 14442 Michigan Ave, Dearborn, MI 48126, USA

Phone: (313) 945-7755

State: Michigan

Zip Code: 48126

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Reviews

First off, when calling this establishment the guy who answered  (I am assuming the owner - soon you will find out he was the owner)  had very bad customer service and was very dry. I told him I would like to register my kids he replied back with "OK". I asked if there was a trial or if I could come and see how a class would be. He replied back with "yes". I had to ask what time and when should I come in and was just not given enough information. I just thought maybe he is having a bad day and to give it a chance. So I went in one day. You go in from the back a very small area and on your right is the office. I go in and see the owner (I can tell he was the owner because his pictures and trophies were everywhere with his name on it). I told him I wanted to register my kids and I am here to check out the class and very dry he was like "ok and please take off your shoes" so again bad customer service did not feel welcomed no information was given. So how am I suppose to bring my kids here and have a great experience if I am not. Also how to expect them to have top of the line tae kwon do in that type of atmosphere? Anyway still giving this place a chance. I sit and wait for the class to start. The kids are coming in and waiting on the mat to start. Then I start noticing a lot of things. First, the owner for sure is answering the phones in the office and since the chairs are setup near the office you can hear everything (so expect your conversations with him on the phone to be heard by others). So on one call he answered you can hear very loud saying "I don't need your money" many times and was saying "don't call here". He could have closed the door but didn't. Anyways I was still waiting for the class to start, then I noticed one kid he was very "in your face and and a know it all" I noticed that he had a black belt and seen him on a couple of pictures as well. The stuff that came out of him mouth were disgusting  he was talking bad about other cultures and making slick remarks and being very stereotypical of people of Yemen culture. He told the kid who was of the Yemen culture "Do you have a Phone" the kid responded back with "yes" the boy with the black belt said "Wow, Yemeni people can afford phones"! I was applaud. I am pretty sure he is the owner son, if not somehow related. Obviously this is what this kid is picking up at home from his family.  Hate and Discrimination is taught not something or someone is born with. The Class was ok, they were younger students and were just basically doing warm ups and some kicks before you know it the hour of the class is up and finished. There were two instructors with one as the leader and the other was there to assist. Never once did the owner who is a Tae Kwon Do master walked into the class introduce himself or give any advice or tips. Overall bad customer service, culture slurs and not a good atmosphere. I will be scouting other schools. FYI I called the Jiu-Jitsu school down the block and was blow away just by the costumer service over the phone he gave me the schedule dates and times and told me to come in to check it out, I can't wait.

 8 years ago (22-08-2017)

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Koubeissi Tae Kwon DO School

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