La Rancherita Mexican Restaurant - Apex

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Address: 102 N Salem St, Apex, NC 27502, USA

Phone: (919) 303-2448

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State: North Carolina

Zip Code: 27502

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Reviews

METAL IN THE SALSA!!!!!!

I actually found a small piece of metal wire in my mouth after consuming a chip with salsa! I alerted the manager to the problem, who brought a new bowl of salsa but that was it. No apology at all, no effort to assure me that the salsa will be checked for any more wire. The check came with no discount whatsoever (most places would immediately comp the meal, many would offer drinks of choice on the house) so at that point it was clear to me that the staff was not in the least bit worried about the quality of their food or my safety & wellbeing as a patron. I told the manager that I was willing to pay for the alcohol, he said no. After sharing with them the magnitude of the issue. They offered a discount of less than 5% which I laughed at. Finally after some cellphone conversation in the back hall, the manager typed up a bill for the alcohol which I payed with tip.  
 This establishment boasts of hospitality but exudes indifference.  We used to like it, but now it's off the list. STAY AWAY!!

 8 years ago (07-08-2017)

Warm tortilla chips, great salsa, and Pepsi made an excellent first impression. The vegetarian chimichanga was filled with cheese, green peppers, broccoli, onion,  and cucumbers; then smothered in cheese sauce. Not the best chimichanga I've ever had, but the prices and the table service are excellent. I will definitely dine here again.

 8 years ago (06-10-2017)

No concept of reservations or competence at the front. Expect them to have no idea how long your wait may be and to string you along.  Service quality does matter so I can't rate them well.

 8 years ago (27-10-2017)

Great people here, quick service and a very unique salad!!  i would recommend it to everyone

 8 years ago (03-10-2017)

Very good service. We were a party of 4 and everybody enjoyed their dishes. Very tasty and good size portions.

 8 years ago (01-09-2017)

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La Rancherita Mexican Restaurant - Apex

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