LeanChefs

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Address: 590 Madison Ave, New York, NY 10022, USA

Phone: (212) 201-0459

State: New York

City: New York

Zip Code: 10022

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Reviews

I've used their service several times over the last few years and they were okay, but this time around they no longer deliver the meals the night before, but in groups of three days at a time. I was very unhappy with this, but decided to stick with it. About a month ago they stopped delivering all together and blamed it on renovation delays. The didn't make any announcements until the night before they were supposed to make the next delivery. This was repeated four weeks in a row and now they will not answer the phone nor respond to any emails. I'm afraid they've gone out of business and they owe me 24 days worth of food! That's nearly $750 lost. I'm very upset. The last 6 reviews are all complaining about the same experience. #LeanChefs

 8 years ago (15-04-2017)

I used this service in the past.  No problem... not great but not bad... a few weeks ago they suddenly stopped delivering... multiple emails saying they would deliver the following week but now... 4 weeks later still no delivery... they owe me at last half of what I paid.  Not a good way to conduct business.

 8 years ago (10-04-2017)

Awful company. Still waiting for a manager to call me. Totally unprofessional company. They send emails at 930 the night before a delivery to say they aren't delivering. Has happened several times.  After the third time I had enough. No customer service. Was told a manager was going to call me but no phone call

 8 years ago (30-03-2017)

Signed up with no problem.  Food was never delivered.  I called many times and left messages but never received a return call.  Finally got an email saying they would deliver in a few weeks.   They never delivered.  I sent emails and left phone messages asking for a refund and still have not gotten anything back.   Worst company ever.  Terrible customer service!   Don't ever use them

 8 years ago (28-04-2017)

AVOID AT ALL COST. Disappointment after disappointment. If there was anything lower than 1 star I'd give it. You're going to be dealing with a company that will delay your deliveries, even cancel them without ANY notice. You have to pull teeth to get a delayed generic email saying "sorry we forgot to contact you that your deliveries will be delayed". Save your money and avoid their nasty food and stress. Lean Chef is garbage. Their company is garbage, and their employees are garbage.

 8 years ago (20-03-2017)

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