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Levin Furniture

  1. Pennsylvania
  2. Scott Township Furniture Store

Reviews, get directions and contact details for Levin Furniture

Levin Furniture
Address: 400 Chauvet Dr, Pittsburgh, PA 15275, USA
Phone: (412) 249-3100
State: Pennsylvania
City: Pittsburgh
Zip Code: 15275


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 6:00 PM

Update Info

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Reviews
Ask for Micah Price, he is one of the best consultants for furniture solutions in the greater Pittsburgh area. Micah is the singular reason I purchased a product from here. I never thought highly of Levin's overall product, as most would agree, but would often visit their Leather/Designer Showroom on a few occasions to foster some ideas and hopefully be surprised by something they had. The staff here has always been informative, inviting, and diligent.
7 years ago (01-03-2018)
I visited Levin this evening in Robinson Twp with the purpose of buying living room furniture. I chose Levin due to its reputation for quality furniture and staff. I had done research on line for the items I wished to purchase within my budget. Upon my arrival, I was approached by an elderly woman. After informing me the furniture I was looking for was upstairs, she commented it was the "cheap furniture". She slowly made her way to the area. The woman had limited knowledge of the stock in the store as well as location of anything. She wandered around lost and clueless. At this point, I was frustrated and becoming angry. I was ready to leave. On my way out, I saw four nicely dressed gentlemen lounging on the furniture as if waiting for a beer and a football game to start.....very unprofessional. I asked if any of them worked there and to be honest, I was not the kindest person to deal with at that point. I was being followed through the store by the elderly sales woman trying to get my attention. Despite my foul mood, a young man stood up and said I work here and I'll help you. The older gentlemen remained lounging on the couches as if my presence was annoying and unwanted. However, the young and pleasant Micah Price was at attention and ready to do business. He was knowledgeable, pleasant and very attentive. He listened to what I wanted and went above and beyond to provide me with exemplary customer service. He showed me exactly what I wanted and took the time to introduce me to other options I might like in my price range. He was familiar with the materials, construction and cleaning of everything we looked at. He patiently and intelligently answered every question I had without hesitation I was not buying the most expensive furniture in the store but Mr. Price treated me as if my sale was just as important as any high end furniture purchase. My faith in Levin has been restored by Micah Price. I'm happy with the furniture purchase I made today. I got what I wanted within my budget. It's good quality furniture with Levin's warranty. The warranty is great and more than reasonable for the replacement or repair of damaged furniture. Thank you Mr. Price. You are a credit to your profession and I am now a loyal Levin customer for all my future furniture purchases.
7 years ago (22-09-2017)
My wife and I have shopped at Levin's in the past, and have always been happy with quality, price and customer service. We stopped in today to look at a dining room set that we saw online. Amy Norton introduced herself at the door, and informed us that she was there if we had any questions. I could have told her that we were almost certainly purchasing the specific set that we were there to look at, but I'm not going to make a commitment at the door. We just wanted to see the furniture in person, confirm that we liked it, and make sure we didn't like anything else better. She checked in once, but gave us our space to make our decision. We bought exactly what we wanted and never felt pressured.
7 years ago (11-01-2018)
Went in to look at entertainment options for our tv and organization, greeted at the door and pointed to where they were and that's it. We looked at all of them and found one we liked but needed more in formation and no one was around. We waited and waited and nothing. Went to leave and six employees were sitting up front just talking. Asked if they all worked here and they responded yes, followed by nothing again. Asked for the manger and employee said this is him. So we left and on our way out an employee said have a nice night sarcastically.
7 years ago (29-12-2017)
They truly don't deserve the one star at this point. When we first shopped with Levin, I would say the customer service was very awesome. My husband and I was in the process of building a new home we bought a bedroom suit, mattress and a couch with them. We spent over 6k with this place that'w how they made us feel. But the issue started after we started noticing our couch sink. I still had all of my paperwork and I decided to call Levin to see if anything could be done. We purchased this couch in May and this starting happening in November/December and we didn't receive the couch until mid July. Someone came out in December took photos and agreed that the cushions where sinking. The order took about 4-6 weeks and I explained that we both where on different shifts and it was an issue with them not documenting this info and the technician times didn't work with ours so we waited another 4 weeks or so before we could schedule a time to come out. Finally received the parts and they where yet again incorrect. Basically today I found out that the part was still incorrect and long story short I called the parts and repair department spoke with Heather then the person over the department Laura last name starts with a Z. She basically told me that from the photos they are looking at the manufacture wouldn't consider my couch as a defect and as a courtesy they have been ordering the pieces for me but it's not as bad as I am making it out to be. For one that's nothing to tell a customer, she was very unprofessional she acted as if I was asking for a new couch and was only asking for this to be fixed. She made me feel as if my issues with my couch was not important to Levine and as if I should be grateful that they are fixing this. I will NEVER spend another penny with this place so help me!! They sale you your things and afterwards you are just another customer!!! I am a very nice person until you make me feel less than or like my issues aren't your concerns. This store is horrible when it comes to repairs or warranties! She also told me that i could reach out the manufacture but they would referrer me back to them , so she was giving me the information knowing that they would not do anything for me! People should really put their selves in other people's shoes, I have family visiting from out of town with this unacceptable couch! Lesson Learned!! Thank you Levin..........very disappointed in the quality of furniture purchased and had someone told me this was not good quality I wouldn't have purchased. Keep in mind this was the second couch purchase the first one just wouldn't fit into our new home, so I stayed with Levin instead of taking my money else where and now I regret that decision. BUYERS PLEASE BE AWARE OF WHAT YOU ARE PURCHASING....... YOU ARE MADE TO FEEL LIKE THEY ARE DOING YOU A FAVOR...... WE ONLY HAD THIS SOFA FOR BARLEY A YEAR NOW AND IT LOOKS LIKE ITS 6 YEARS OLD NOT BRAND NEW ITS VERY EMBARRASSING!! I KNOW MY YEAR IS RUNNING OUT AND AFTER THAT THEY ARE GOING TO REFUSE TO FIX THE ISSUE AND THEN THEY TELL YOU THAT THE MANUFACTURE WILL TELL YOU THE SAME SO THEY DISCOURAGE YOU FROM CONTACTING THEM. BUT THIS IS A PRODUCT THAT YOU SOLD AND CLEARLY NOT STANDING BEHIND IT!! THEY MAKE IT KNOWN THAT THEY AREN'T GOING TO GIVE YOU A NEW SOFA THEY ARE DOING YOU A COURTESY BY FIXING THE CHORALS IN THE SOFA ETC. Also I read the same reviews regarding other people sofas which is very sad that people are done this way after spending their hard earned money.
7 years ago (02-04-2018)
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