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Life Time Athletic

  1. Massachusetts
  2. Massachusetts Gym

Reviews, get directions and contact details for Life Time Athletic

About

Life Time Athletic Westwood is the premier health and fitness club featuring an un-paralleled offering of amenities and services.

Mission

Our mission is to provide an Educational, Entertaining, Friendly and Inviting, Functional and Innovative experience of uncompromising quality that meets the health and fitness needs of the entire family.

Address: 44 Harvard St, Westwood, MA 02090, USA
Phone: (781) 381-7100
moc.ssentifemitefil@aidemlaicos
State: Massachusetts
City: Westwood
Zip Code: 02090


Opening Hours

Monday: 4:00 AM – 12:00 AM
Tuesday: 4:00 AM – 12:00 AM
Wednesday: 4:00 AM – 12:00 AM
Thursday: 4:00 AM – 12:00 AM
Friday: 4:00 AM – 12:00 AM
Saturday: 4:00 AM – 12:00 AM
Sunday: 4:00 AM – 12:00 AM

Update Info
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Reviews
What is a very clean and well presented organization isn’t what it appears to be. Yes, the facility is top notch, but it is a giant, greedy business. The equipment is new, and nice - but nothing out of this world that other gym's, for a quarter of the price, don’t offer. Honestly, my favorite part was the locker room and shower…which I rarely used. Yoga classes started off well, but then all the preferred classes would no longer be available. I went for my “free” personal training session only to get a tour of the gym and learn how the equipment works. I received a tour before signing up and am fully aware of how the equipment works, this isn’t my first gym either. She honestly was just milking the time. I tried to make it clear to the woman that I just wanted tips and for her to show me some routines - instead she asked me to do lunges, squats, and push ups to see my form. Then she tried to sell me on overpriced supplements which have an unappealing look (yes go back to your old design because the new one isn’t going to sell) so she can get commission. So practically, I received no training whatsoever and she wasted my time completely just to give me a salesman pitch on their supplements. To continue, you get 12 guest passes - I’m sorry, prospect passes*. Yes prospect passes, because logically, a guest is allowed whenever they are invited…right? WRONG, at lifetime the same guest may only come once, every TWO MONTHS. Thus, prospect passes. They’d like you to bring 12 different people so that they have 12 opportunities to make…let’s say three of them…members. After I accepted the fact that they do all they can to milk every cent possible, I no longer wish to remain a member and will go back to my less intense, and cozier $20/mo gym and save myself the $120/mo… $1,440/yr and treat myself. Obviously if money is no issue to you, this post isn’t for you. However, if you’re an individual of principal and respect, it very well may be. On a positive note, I’ve met some very nice individuals there, and they maintain everything properly.
7 years ago (15-02-2018)
Attended a few times by now and decided to become a member. The facility is very clean and the staff couldn’t be nicer and friendlier. So far so good.
7 years ago (08-02-2018)
Initially, when the club first opened there were some issues that made it less than what it purported to be. Now, with new management the club has totally transformed itself in my opinion. The most important factor for me is that the GM has done his best to listen to member feedback. Of course, the best part of the club are the instructors, my personal favorites are Sam, Krista, Petra and Laurie. Sean in sales is super, I can't say enough about him. Overall, definitely worth the money $$.
8 years ago (17-06-2017)
The facilities are excellent however, the customer service and staff is horrible. As a member I do not feel that my business is valued and I sense an attitude and an offensive standoffishness and pompous manner by a lot of the staff. Very protocol oriented with an unbending attitude to members paying premium prices. One should not need to set up an app to register for classes when they are paying high monthly fees. The facility is world class unfortunately the staff is extremely subpar which unacceptable since membership fees are among the highest in the industry. As a result I have canceled my membership!!!!
8 years ago (21-11-2017)
We joined Lifetime a year ago and our family has loved it. It was good then, but it is even better now. I have been very impressed with all aspects of Lifetime. My kids love going to the kids academy, I love the variety of classes they offer, the changing rooms/bathrooms/showers are the cleanest I have ever seen at any gym (and I've been to a lot to compare) and their equipment is topnotch with great variety. The new manager has raised the bar with higher expectations of the staff, along with hiring new quality staff that meet his standards. I am someone who watches leadership and staff on a daily basis. An organization will be great if it starts from the top down. You learn greatness from your leaders. I have seen a lot of improvement with Lifetime Westwood and I believe it's because of great leadership in the past year. Just last week, I met the manager of the new Metro West location who was taking time to inspect all of the Westwood location to give a new set of eyes and notice things that others might not see. He said that he and the Westwood manager do that for each other so they can improve their facility to make it better. That's great leadership. This week, I stopped at the Activities desk to ask a question and the gentleman there knew me by my first name, without looking at any screen or my card. I complimented him on remembering my name, because I was so surprised he remembered it! I didn't remember his name! That's highly valuing your guests. That takes a lot of mental discipline and taking notice of detail. Another trainer complimented me last week on how I'm training. It wasn't even my personal trainer. I definitely don't see them or talk to them on a daily basis, but they went out of their way to notice that I'm working hard and wanted me to know they noticed. That's going beyond your job description. My kids are often referred to by their first name as well, without the staff looking at their sticker or the screen, because the staff in the kids academy do their job at learning the kids' names. No place is perfect, but this Lifetime comes pretty close. Thank you Lifetime for being a very enjoyable place for my family. Our health and fitness are of high importance to our family and we love being part of a place that values it as much as we do, on every level.
9 years ago (24-12-2016)
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