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Life Time Fitness

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Reviews, get directions and contact details for Life Time Fitness

About

The Healthy Way of Life company

Story

Premier health club with hundreds of cardio & weight machines, indoor/outdoor pools, sport courts, innovative classes, child center, free lockers and towels, and affordable memberships.

Mission

Our mission is to provide an Educational, Entertaining, Friendly and Inviting, Functional and Innovative experience of uncompromising quality that meets the health and fitness needs of the entire family.

Address: 7101 S MoPac Expy, Austin, TX 78749, USA
Phone: (512) 358-8171
moc.ssentifemitefil@aidemlaicos
State: Texas
Zip Code: 78749


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Reviews
Amazing experience!!! I’ve been looking for an indoor gym so I can work on my ball game with my wife. I’ve been using this gym since February 2017 and it has transformed my game from being the worst at basketball and now becoming the best and the most respected at basketball. There are so many people that respect me and I’m glad I chose this gym. I feel so loved and cared for here. They even let me bring my wife and my own equipment too. BEST GYM EVER!!!!! Even the professional basketball players go to Lifetime Fitness. By the way, the only problem I’m facing is that the courts makes me slide instead of making it slip when I run and can’t run to the max. The floor has just too much dust and I can’t run as fast. Please considering cleaning the courts because there is lots of dust on the floors in the basketball gyms here. Y’all should do it once a week or more if you can.
8 years ago (09-10-2017)
Update: They are a bunch of men, stealing money from my wife and me after we just had a baby, we never used the service.. It's all about money and you don't care about customers, especially pregnant women. Original post: As a local business owner I pride myself in my customer service capabilities. That's why I'm lucky enough to work with companies they do not act like Lifetime Fitness. My wife while pregnant worked out a deal with the management here, they have basically stiffed her with a huge bill and now won't respond to her calls. My wife is busy taking care of our son and has been too busy to come and deal with you in person. Now it has been nearly 5 days since the management staff has refused to contact my wife. I will give it 24hrs before I start contacting your Executive suite publicly on linkedin and calling management out by name. You think you can ignore my wife and not return her call after 5 days? Without having me come in person to your office?
8 years ago (18-10-2017)
Please don't your MONEY and TIME and ENERGY here. The Front desk is the rudest people you will ever come across. Go and join YMCA or 24hour Fitness but don't waste your piece of mind for these kind of staff who are reckless and rude. Spending 200 Dollars for a month and still they didn't even tell me or have in the contract that we can hold the account for $15 if we are out of state for a while. All of a sudden they bring you that after paying for months when you want to cancel. Cancellation is another challenge with these people. They write there comments / reasons by themselves and submit it and they wont ask or care for the customers to fill that form. They will say bye your cancellation is submitted because it is your mistake that u don't want to hold it for $15 . Staff is buillshit and management is worst help to customers. Hate this place/staff/management/rules which they never tell you unless you fly down to them to cancel the membership which is INSANE.......Please guys don't waste your money here.......
8 years ago (14-11-2017)
Was lied to by the sales rep and the customer service is sub-par at best. I am still waiting for a class that was part of a promo when I signed up. This place exists to try and make you feel cool and to get you to buy more classes. I regret joining this club and would not recommend it to anyone ever.
8 years ago (04-10-2017)
I concur with many of the reviews here. The facilities are very nice - roomy gym with lots of equipment, numerous classes (though crowded), gym, wonderful locker rooms and a beautiful indoor and outdoor pool. The problem is and has always been the staff. They have a very "devil may care" attitude. I use mainly the weight room and years ago, we approached membership staff to see if there was any flexibility or deals as they are so much higher than everyone else. If you have a family and use the other amenities it makes sense but not so much for us. They clearly didn't care to make any effort so we left and joined another perfectly adequate club without an outdoor pool or gym for a fraction of the price. No, the steam room doesn't smell as nice. Oh well. But my wife likes the amenities so we joined again and put the whole family on. After three months the kids weren't using it so I called to take them off. Three times I was told someone would get back to me and no one ever did. So I emailed the two people who had been soliciting us to join, who then pointed me to the general manager, who then passed me off to the membership services manager, who then told me I had to come into the club to make the changes. By now two months have gone by. Geez, if anyone had mentioned that the first time (or second or third or fourth) I could have taken care of it then. So we're cancelling our membership again. I can't get away with treating my clients this way. It's a nice club but I have a difficult time giving money to a company that treats people like this, especially when they're spending more than they would virtually any other place.
8 years ago (25-07-2017)
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