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Pure Austin Fitness

  1. Downtown
  2. Austinn Gym
  3. Austin Gym

Reviews, get directions and contact details for Pure Austin Fitness

Address: 907 W 5th St #201, Austin, TX 78703, USA
Phone: (512) 474-1800
State: Texas
Zip Code: 78703


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Reviews
Be careful if you sign up at Pure Fitness... they pull tricky moves to make money. I had come over from an affiliate gym that the owner of Pure shut down, and I was excited to get going at Pure. Little did I know I'd be tricked. I worked out at the gym for about 3 weeks. I decided I wanted to cancel my membership, so I asked the front desk. They said okay, but you can also chose to put your membership on 'Freeze' and then we'll check in after a month and see if you want to either a) continue the freeze for up to 3 months or b) still cancel altogether. I said, great, let's do it and I had also been in contact with the assistant GM over email. One month went by and I wrote them an email to explain I wanted to cancel altogether. They said I was supposed to notify before the 1 month 'freeze' was over and that they could not refund the charge. I didn't use the gym at all and politely argued with the Management over email for a few rounds, and then gave up. Pure tries to talk you in to this freeze without explaining the details, and without a contract, so they can charge your card automatically and not give you the proper chance to cancel altogether. This was super disappointing considering I am an active person in Austin and had previously admired Pure. Customer service should be a top priority for any business, but it evidently is not for Pure.
8 years ago (19-09-2017)
Great gym with a great atmosphere. I go there to get motivated and for the great classes. Their instructors are top notch!
8 years ago (29-11-2017)
$20 for a single session. So exe. Alternative was 10x 1 day passes at $19 each. $190 bucks for about a weeks access! I'm travelling, and only in Austin for a few days, but don't want to drop $100 on gym fees. No option for travellers, seems very 'sign up and it's cheap' by making casual options really expensive. Spoke to the memberships girl, so it wasn't like it got lost in translation. If you are casual, don't bother. Poor form.
8 years ago (13-09-2017)
By far the best gym in town! Everyone of the staff is friendly and knowledgable. The classes are top notch. The downtown location is a great spot to get your fitness honed and then you can go north and test that fitness on the climbing wall, pool or lake. So you get two great locations with unique flavors of their own. And speaking of flavors, they have the best smoothie bar and coffee around.
9 years ago (09-05-2016)
One of the top gyms in austin and local! Knowledgeable staff and instructors that cater to athletes. Great fitness and cycling classes. Both locations have great parking.
9 years ago (01-10-2016)
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