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Reviews, get directions and contact details for LOFT

LOFT

Story

Your Sacramento, CA LOFT is all about effortless, undeniably feminine style. Our clothing is modern and casual, featuring tops, sweaters, dresses, pants, jeans, shoes, accessories, petites, maternity and more. At LOFT, we create clothing that works everywhere in a woman’s life – at home, at work, on the weekend and beyond. Carefully crafted, undeniably feminine and ultra-wearable pieces that are about the vibe as much as they are about details. Welcome to LOFT.

Address: 1689 Arden Way, Sacramento, CA 95815, USA
Phone: (916) 646-3166
State: California
City: Sacramento
Zip Code: 95815


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 7:00 PM

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Reviews
Very poor customer service! The return policy is terribly, they don't even try to make an effort to help you. No wandering Why Nordstrom or Macy's is always pack and loft is always empty.
8 years ago (21-06-2017)
I really like Loft, and I feel like I can always find something that works for me. Most of the time I go into the store with the intentions of buying one or two items, however I usually over spend because I like the store. Although I would like to go into detail on my shopping experience inside of the store (not good) I will just get to the point of this review. Absolutely NO Customer service! Bridget (store manager) was rude to me when I called about an order I placed over the phone with Chloe (sales associate). Apparently the store does not take over the phone orders, however Chloe "placed my order" and I was told I would receive an online conformation. Two days later... No conformation. Needless to say after calling to follow up on my order, I was treated as though my concerns were not valid. In addition to the lack of empathy & respect, Bridget Was dismissive and short with me. I feel like the message was loud and clear... YOUR BUSINESS ISN'T WELCOMED HERE... I got the message.... So I do not plan to go back. Furthermore, I intend to contact Bridget's boss.
9 years ago (23-06-2016)
Mio
9 years ago (02-01-2017)
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