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Reviews, get directions and contact details for Logan's Roadhouse

Logan's Roadhouse

Story

Logan's Roadhouse revisits the classic roadhouse from days past and brings it to life in a modern way through its welcoming hospitality, attentive service and kickin', upbeat atmosphere. Come as you are, grab an ice-cold longneck, enjoy a fresh, mesquite-grilled steak, tap your toes to the rockin' roadhouse sounds. Make lifelong friends. It's a real American tradition.

Address: 1511 Skyland Blvd E, Tuscaloosa, AL 35405, USA
Phone: (205) 349-3554
State: Alabama
City: Tuscaloosa
Zip Code: 35405


Opening Hours

Monday: 11:00 AM – 10:00 PM
Tuesday: 11:00 AM – 10:00 PM
Wednesday: 11:00 AM – 10:00 PM
Thursday: 11:00 AM – 10:00 PM
Friday: 11:00 AM – 11:00 PM
Saturday: 11:00 AM – 11:00 PM
Sunday: 11:00 AM – 10:00 PM


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Reviews
My family and I stopped here in Tuscaloosa on our way home from a road trip. We absolutely love Logan's and the atmosphere. However, when we arrived, the hostess saw us come in. No smile, barely acknowledgement. We asked for a high chair for our one year old son. She proceeded to tell us they did not have one available would we be okay with a booster seat. We thought about leaving, but as I said before, we love Logan's and wanted to make it work. She sat us at a high booth and put the menus on the table without another word. She brought us the booster seat, threw it into the seat sideways and walked away. At this point, she seemed intentionally rude. We look at the booster seat and it was very dirty. Caked on food and very sticky. Our server, Dorothy, comes to the table, greets us very warmly, and then we ask if they just did not have a high chair available. She said they did and went to grab one for us. There were a stack of high chairs. She also seated us somewhere a little more comfortable since you cannot use a high chair at the high tables. She was very sweet and said she understood. She was also very warm and even said hello to our toddler who absolutely loves the attention. She got our orders, kept our drinks filled, and asked us if we needed anything. She had to sit us in a section a good distance from her own and still was very attentive, polite, and accommodating. Our food was excellent and exactly what we expect from Logan's. We just want to say thank you to Dorothy for being understanding and very sweet. This location really needs to think about training their hostesses better. Hostesses are one of the first people you see when you enter a restaurant. The least she could have done was smile and be polite instead of acting like we were inconveniencing her. If it wasn't for our server, Dorothy's attitude and professionalism, we would have left as soon as the hostess sat us and treated us like we were not worth the time of day. I've been a front of house manager for a restaurant for years. If I had a hostess treat my guests the way this hostess did, she would either be retrained or shown the door. This restaurant would have 5 stars from me if it wasn't for the Hostesses' blatant disregard for guest needs. Again, I want to stress that our server, Dorothy, was amazing. We will definitely come back to this location just because of her service.
7 years ago (09-02-2018)
Ordered to go. She was friendly from start to finish. She was patient with me on the phone and when I got there it was ready she took everything out showed it to me. I'm very pleased with the service I received tonight.
7 years ago (05-03-2018)
I just recently went to another steakhouse. Logan's was by far, way better. Even their peanuts were better and there cuts of beef were better.
7 years ago (12-04-2018)
Great waitress and great food as with all the Logans we eat at
7 years ago (29-04-2018)
Very slow service was no wait to be seated but it took an hour to order/get food. food tasted good though when it finally came
7 years ago (29-04-2018)
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