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Lord & Taylor

  1. Connecticut
  2. West Hartford Department Store

Reviews, get directions and contact details for Lord & Taylor

Lord & Taylor

Story

Discover the latest trends, exclusive previews and can’t-miss sales at Lord & Taylor and Lordandtaylor.com. Since 1826, Lord & Taylor has built a reputation for service, quality and most of all, style. Their mix of on-trend brands and timeless designers, combined with amazing weekly deals and seasonal sales, create a superior shopping experience.

Address: 400 W Farms Mall, Farmington, CT 06032, USA
Phone: (860) 521-8411
State: Connecticut
Zip Code: 06032


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Reviews
Marisol did a great job in ladies dress department. Bright, cheery and helpful. The music they play is awful. Who chooses it? Crazy screaming whoop whoop. Good sales in men's. Hard to find help. Nowhere to sit.
9 years ago (29-06-2017)
Little to no sales associate's I found two young trying in women at a register. One (african American) seemingly could have cared less in helping my 96 year old mother~~The other was very helpful, trying on coats _what we came for) so Mom. could see, looked at tags ,sizes and prices Overall, a keeper The way the is run now, you might as well close it up and offer sales "on line" only----or you could have a small crew roaming a few depths asking to help and watch tour sales go up because. I believe most shoppers love. (even it is a little bit) that personal help. If you need help, please contact me. And thank you . Tom M
9 years ago (01-08-2017)
Nice store with good sales! We bought winter coats and they are really good! Only problem was that salesman came and started to show us attitude because we were trying the coats, probably he had to do more work and was unhappy!!
9 years ago (14-08-2017)
Terrible customer service..the man who was called over to help me talked down to me like he was better than me..other customer service reps stopped and were watching..Not how I expect to be treated in a high end store...returning what I purchased and will never shop here again
9 years ago (29-10-2017)
Bought my girl's bridesmaids dresses here and they ordered everything I needed right then and there and offered me a coupon. Also bought my son's winter coat here. The checkout process was very quick and the employee found coupons that worked with my purchase!
9 years ago (29-05-2017)
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