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Reviews, get directions and contact details for Luther Burnsville Volkswagen

Address: 14550 Buck Hill Rd, Burnsville, MN 55306, USA
Phone: (612) 424-7920
State: Minnesota
Zip Code: 55306


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Reviews
I just purchased my second car from Luther Burnsville Volkswagen. What an all-around great dealership! Every person that works there is extremely friendly and helpful. I have been to several other car dealerships and have experienced high pressure sales tactics; something that is a huge turn off for me. Linda, the sales person I worked with, was very friendly, accommodating, and knowledgeable and at no time did I feel any pressure from her. She went above and beyond to make this a simple, easy experience for me. Roger, the finance person I worked with, was great! He was very personable and explained everything to me thoroughly. I felt that he was very honest and straight forward. Jay, the GM, is very visible and interactive. I could tell he takes great pride in making sure everything at the dealership was perfect and that his employees and customers are happy. The whole experience exceeded my expectations in every way. Based on my experiences, I will definitely be returning to this dealership for my next car purchase!
8 years ago (27-09-2017)
I was helped very quickly after arriving by very nice and knowledgeable staff. Found a perfect car for a great price in like 20 minutes, got a test drive, and paperwork filled out quickly and easily. Love this dealership, and will come back.
8 years ago (21-11-2017)
We had really negative experiences purchasing vehicles at other dealers in the Twin Cities, so we sort of braced ourselves when it came time to purchase this vehicle. Kyle and the whole team at Burnsville VW made it SO easy — it was actually enjoyable! That's how buying a car should be. Tim, thank you for your quick response and commitment to get everything about our car right. Tom, thank you for making the finance part easy and not pushy (and go Packers). And Kyle, we really appreciate your excellent service. You were super busy that night, but you took care of us and made us feel like we were your only customer and we definitely weren't. We'll be back :)
8 years ago (07-09-2017)
This was my first visit to Luther Burnsville Volkswagen. From the moment my husband and I walked in, until the moment we walked out, we experienced great customer service and friendliness from all who we interacted with. The dealership was bright, clean, and welcoming. The salesman, John, was professional and it was obvious he knew the product well and was sincere in being an representative of VW. John was straightforward and was not pushy and was respectful of my husband and I as we discussed various things in regards to our purchase. Roger, the finance person we worked with was excellent. It was obvious he does his job well and was very personable. He didn't waste our time with unnecessary conversation in trying to "up sell" for the sake of "up-selling." Roger was honest and sincere. Based on this experience, we will be returning to this dealership for our next vehicle purchase. We truly felt like valued customers.
8 years ago (24-09-2017)
I just purchased my VW Jetta from Burnsville Volkswagen and the whole experience was awesome. The people around there are very friendly and my credit approval process was very smooth. Dylan the sales person was very helpful....he was kind enough to come over on his off day for our car delivery.
8 years ago (20-12-2017)
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