Luxury Nails & Spa

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Address: 129 13800 S A2, Draper, UT 84020, USA

Phone: (801) 748-2550

State: Utah

Zip Code: 84020

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Reviews

I've been coming to this place for the last 5 years for pedis and never had a bad experience. I have taken many friends to it and they all have had great experiences. There was only one time that the girl didn't cut the cuticle all the way, I think she was new or nervous. I mean I would be nervous too, trying not to cut too deep. I give it four stars because there's always room for improvement. But overall, I keep coming back to this place every time, because they do a great job.

 8 years ago (23-12-2016)

I wish I could give it less stars! This is the worst place I've EVER been! I needed to get a acrylic fill, I have had acrylic nails for years now. The guy used cuticle clippers to rip the stuck acrylic off my nails. I repeatedly told him how painful it was he told me there was no other way. I have never had this method before and he could care less that he was hurting me. I got up and left my nails still hurt so badly!

 8 years ago (26-11-2016)

I never write reviews ever but I can't stay silent with this place!! I have been a lot of places to get my nails done and have NEVER had this horrible of an experience. First off me and my friend waited 20 minutes to be seated and then they weren't going to seat us together even though there was a spot they could have sat us together they just didn't want to clean out those tubs. While getting our pedicures and manicures they asked my friend if she wanted her eyebrows waxed and told her they looked bad which made me pretty mad luckily my friend wasn't too offended and able to laugh it off. Then when I showed the lady my colors she said I had no choice but to do gel and then proceeded to do the gel which I was under the impression would be maybe $5-$10 more but no when we went to check out my nails somehow became $55 dollars. Yes you read that right just gel paint $55 no artificial nails or anything. On top of all that the job they did wasn't even good quality. There is parts that arnt evenly painted, chips, and on my friends they only did one coat so you could see her natural nails through the paint which she got a teal color so that shouldn't have been the case. When they were doing my friends nails she was done with her pedicure  but they kept her in the pedicure chair even though there was plenty of open tables and the place had really cleared out. Save your time and money worst place ever!!

 9 years ago (07-06-2016)

I was nervous coming in seeing the not so great reviews, but I had a gift certificate and came in anyway. I walked in with no appointment and got in right away. I was charged $5 extra for gel polish removal, and I was OK with that. She asked if I wanted shellac, I said no, and that was it. Pedicure went as expected, I did not feel disrespected, and I'd like to let everyone know that I had no problems :) I paid $40, including gift certificate and tip. I would come back again!

 9 years ago (01-09-2016)

I've never written a google review before but my experience here is one I don't want others to have. I went in with my 3 year old daughter, she just wanted her nails painted and I wanted acrylic nails with paint over the top. My nail tech was a man and there was a basketball game on and the entire time he was doing my nails he was turning around to watch the game.....every one of my nails was uneven and crooked. The acrylic was thick but I though he'd file it down before the paint job. He ended up leaving it and I stupidly didn't say anything. He told me to wash my hands so I did, and when I came back he didn't dry them or anything and just started painting (still paying half attention due to the big game in the background). The paint job was very uneven and sloppy, some nails had streaks, some others had bare spots. I took a good look at them when he was "done" and there was curling plastic from the nail tips that he hadn't filed off, the acrylic was so thick that my nails looked like little tiny bars of soap. Some nails were narrow at the tip, some were wide. He saw in my face that I was not happy and he said, I can remove them and then you can just leave. I said okay.....he then removed the paint layer and said, you can just leave. I said, I need these removed so they don't completely ruin my nails, he was bugged and said in 23 years I've never had a complaint and again suggested that I leave. I asked him to soak my nails off, he did but was bugged the whole time. When I left they only made me pay for my daughters nail painting, over the phone they said it would be $5 but charged me $10 for it. I gave them 2 stars instead of 1 because the lady that did my daughter's nails was very sweet. Overall it was a very disappointing experience and I strongly recommend avoiding this place.

 9 years ago (16-04-2016)

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