LxToy Auto Care

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About

LxToy Auto Care is family owned and operated business that wants to help educated and save it's customers money when they bring in their vehicle for service or repairs. We work on Asian and Domestic vehicles including cars, light duty trucks, suv's

Address: 3777 N Beach St, Fort Worth, TX 76137, USA

Phone: (817) 744-8012

Website

State: Texas

City: Fort Worth

Zip Code: 76137

Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 8:00 AM – 2:00 PM
Sunday: Closed

Update Info

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Reviews

I advise everyone to avoid this location at all cost.  I preface my situation in that I read the good reviews and wanted to believe this would be my mechanic since moving to Ft Worth.  I took my car to the shop because I needed to replace my brakes and possibly the rotors as well.  The receptionist was very nice and demonstrated excellent customer service, but unfortunately this is where exceptional service end.  

 I understood a diagnostic fee ($45) would be added if I decline the service of whats recommended by the mechanic.  The older man with glasses took my car for a drive to duplicate my same driving experience of my steering wheel shaking while braking.  Afterwards he drive my car into the bay and spent 15 to 20 minutes diagnosing my car, so I THOUGHT! 

 He comes into the lobby with the help of the receptionist to negotiate prices that I may find suitable.  The cheapest price included standard products, therefore I opted for the mid range price of close to $600 after taxes.  The older man agreed and walked back to the bay.  I then asked the receptionist if I could see what he found and we were amazed to find out he never took the tires off to diagnose anything.  Understandably so, driving alone would illustrate that rotors may need to be replaced, but WHY in the world would I pay for a diagnostic if the mechanic did NOTHING but create an educated (or lack thereof) guess.  I can only imagine the amount of people who were tricked into paying for a service that practically never occurs.  I IMMEDIATELY asked for my car to leave without anything done.

In the process of him taking my car down, I noticed he had my car's hood open.  Why would he be under my hood if my brakes diagnostic and service is the only reason I was in the shop???  I ask everyone to be careful getting your car serviced here, because I feel this mechanic may steal or replace your car parts with inferior parts so that it will become defective down the line to win your business with other maintenance requests.  Of course I did not pay that diagnostic fee, and found another location who did the service $200 cheaper with top quality products.  This location gives a bad name for all mechanics.  

WARNING :  DO NOT LEAVE YOUR CAR FOR A DIAGNOSTIC.  MAKE SURE YOU STAND OUTSIDE IN THE PARKING LOT WHILE THEY CONDUCT THIS SERVICE, OTHERWISE YOU MAY PAY FOR A DIAGNOSTIC THAT DOES NOT OCCUR.

 7 years ago (01-02-2018)

I've had my 4Runner for 21 years, so I won't let just anybody work on my baby. This place does high-quality work for a good price. Couldn't be happier.

 7 years ago (29-01-2018)

Honest good fair. Great customer service.

 7 years ago (25-01-2018)

You couldn't find a more honest and fair group of people. They understand car and all of their nuances. They'll take care of you, no worries.

 8 years ago (25-09-2017)

Took my car in to get a diagnosis said it be 500 to fix the APPS Sensor had them do it but still had the same problem!!!!! They said they would look at it again and said it's been fix but. Told me not to drive it fast or floor the car but I decided to follow his instructions but when I need to get on the gas it's only working at 20%!!! I will never come to this auto shop ever again The head mechanic is a condisending lieing old man!!!

 7 years ago (10-12-2017)

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