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Reviews, get directions and contact details for MAC CARS

About

Morsi Automotive is a licenced, bonded, and insured independent dealer. We are
fully compliant with current State of Delaware laws and regulations. We are
located on US 13 in New castle, Delaware.

Story

We believe in Honesty, Quality, and most important; satisfied customers.
Morsi automotive' success is guaranteed by our philosophy in satisfying a customer.
We do not have commissioned salespeople, finance managers, used car managers
or general managers who get paid more by charging you more. We buy quality
vehicles and offer them for the right price. Whether you are looking for a BMW,
Audi, Porsche, Mercedes Benz or any other late model quality used car, we can sell
it to you cheaper than the competition. Please call our staff at 302-652-3200, if
you have any questions. We're here to accomodate you.

Address: 3700 N Dupont Hwy, New Castle, DE 19720, USA
Phone: (302) 652-3200
moc.oohay@otuasraccam
State: Delaware
City: New Castle
Zip Code: 19720


Opening Hours

Monday: 9:00 AM – 7:00 PM
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 7:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed

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Reviews
The salesman Mike is a nice guy and tried really hard to help. Unfortunately, this dealership is not very reputable. They changed their mind on the price after we made the deal. I proceeded to give them a deposit, took out insurance and even had the bank check ready for them. My only request (which they agreed to), was that they fix an issue with the breaks before I would take possession of the van. They kept saying that they serviced the breaks but I kept noticing the same issue (brake pedal going to the floor). Apparently, they had several mechanics check out the breaks and even changed the master cylinder but that did not fix the problem. Finally, they took the van to a 3rd mechanic (the 1st two could not fix the problem). He advised them to replace the entire hydraulic system. That's when they called me and said they weren't going to sell the van anymore, at least not for the agreed price! They were informed that the brake job was going to cost more than they anticipated, therefore, they would no longer sell me the van at the agreed upon price. Again, this occurred after they agreed to the selling price and took my deposit. I did receive a refund for the deposit but lost valuable time (4 trips to the dealership) and lost the money I spent on the insurance and bank check fee. I guess it's a lesson learned... Do not do business with Mac Cars. If you do, just know that Mac Cars is the place to buy a car At-Your-Own-Risk!
7 years ago (14-02-2018)
Purchased a Ford Expedition from MAC Cars. Salesman Mike was very knowledgeable and I did not feel as of he was taking advantage of me because I was female.
7 years ago (20-02-2018)
I bought a car in 2003 put 100,000 miles on it then sent the car to Guatemala in 2005 the car is still running wished I would have kept it class A cars. Just bought a Mazda3touring. Hope it last as long as the 98 Honda civic....... Love these guys......
8 years ago (01-09-2017)
Made mistake with my first review. I had not had car checked out by my mechanic until after my review. My son bought his first car. 3700 dollars. The car drove great during test drive and before test drive we looked under the car on a lift. Clean no issues visible. After getting home with car from Mac's Used cars. The engine had some smoke coming from it. The salesman had added a quart of oil and I thought that some oil got on engine and that was the smoke. WRONG !! Took car to my mechanic and got the bad news. Catastrophic oil leak. The sales person knew I was coming to look at that car. They had to have cleaned off all the leaked oil before I got there because when I viewed the under carriage it was spotless. By next day the car was down a quart and a half of oil. I called them (Paul/salesman) he told me once I drove car off lot any problems are now mine. The car can't pass inspection though Paul said it just passed there persons inspection. Had valid stickers. So not only did they commit fraud about the car facts and told me just one owner(had 4). They are working with someone that will put an inspection sticker on car even with a rear engine oil leak that spills onto exhaust pipes. Now two mechanics have told me "do not drive that car. It can easily catch on fire. Its a fire. Now my 18 year old son has no car for college and no money for another car. What kind of business would commit such significant fraud which included they only take cash. I have an open case with Delawares Dept of Justice. Not sure if they can help. If not I have no clue how my son will be able to buy another car. He's been saving for past 3 years.
8 years ago (05-02-2017)
First class used auto dealership.
7 years ago (14-02-2018)
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