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Reviews, get directions and contact details for Mac Haik Jackson Chrysler Dodge Jeep Ram

Address: 5395 Interstate 55 North Frontage Rd, Jackson, MS 39206, USA
Phone: (844) 332-1858
State: Mississippi
City: Jackson
Zip Code: 39206


Opening Hours

Monday: 8:30 AM – 8:00 PM
Tuesday: 8:30 AM – 8:00 PM
Wednesday: 8:30 AM – 8:00 PM
Thursday: 8:30 AM – 8:00 PM
Friday: 8:30 AM – 8:00 PM
Saturday: 8:30 AM – 7:00 PM
Sunday: Closed

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Reviews
Purchased a used 2012 Jeep Grand Cherokee Overland in May 2016. Traded in a paid for Nissan Quest Van. I realize the value was not very much on it but we were not upside down when we went into the dealership. We came over last weekend(11/11/17) and had a great sales lady who tried to help us. However, after speaking with a sales manager we found out that we were about $4,000 upside down on the Jeep. We were told it was because of the hit the used car market took about 6 months ago. Just thought they would work with us better since we traded in a paid for vehicle and should not have been upside down unless we got a bad deal on the Jeep. Also the wood grain molding on the passenger door is coming off which if you look on records we tried to have fixed right after we purchased it. We were helped by Paulette in the back and she was awesome! The leather on the dash is also trying to roll up. I am very sorry but we will not be purchasing another vehicle from this dealership. We only wanted to be treated fairly and we just don't feel like we were. On a positive note, the staff is very friendly and everyone we came across is very kind!
7 years ago (16-11-2017)
I WILL NEVER GO BACK TO THIS PLACE! I do not Encourage anyone to do business at Mac Haik.. traded two cars in and got a truck and Jeep. Wasn’t happy with the Jeep only had it for a few days and I wanted to see if I could get put in something new the manager Keith kept saying it’s a done deal with the bank, so I called the bank to see if there was anything possible we could do to get me in something else witch I didn’t mind going up in payment or whatever the case may be, even offered to pay for the miles I had put on it. The bank said they would stop it all I had to do was get Keith to agree and put me in something else so when I called up there and told him he got so mad and told me to bring his Jeep back and come pick up “ my little car”. Very disrespectful and I was nice about the whole situation till I went in there. YOU DO NOT TREAT YOUR CUSTOMERS THAT WAY!!! I don’t care if I’m young and your older, you just don’t treat someone that way. He was also ugly with my fiancé, his truck has a oil leak witch they clearly knew about and now we have to spend 1,000 to get the rear main seal replaced. The finance manager Sam is just as bad! He screwed our paper work up very cocky and said some things you do not say to customers, very rude!! The only good thing I can say about this Hell hole if you do decide to get a vehicle from here, Alex Williams sales man is such a sweetheart and will be so kind to you, he was amazing to us! When I went in Mac Haik to get my car he had no clue this was going on. But I don’t encourage anyone to go to Mac haik!!!
7 years ago (17-02-2018)
Austin worked with me to secure the Jeep we wanted and everything was just as he informed us. Great sales experience with no surprises. Even the finance manager processed the paperwork and I was out of the Dealership in no time. Highly recommend this group.
7 years ago (22-11-2017)
I have never in my life been treated the way these people treated me . I will never purchase a vehicle from them again. They will be hearing from my lawyer. Someone needs to close them down. They are dirty for what they did to me. I promise someone is going to expose them. They are dirty and they will pay for it.
7 years ago (27-01-2018)
They have poor service. They have people waiting for hours while they stand around like they are working. They were asked to do one thing but they did what they wanted to do instead of following instructions.
7 years ago (31-12-2017)
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