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Reviews, get directions and contact details for Macy's

Macy's

Story

Macy's, established in 1858, is the Great American Department Store - an iconic retailing brand over 740 stores operating coast-to-coast and online. Macy's San Antonio Rivercenter offers a first class selection of top fashion brands including Ralph Lauren, Calvin Klein, Clinique, Estee Lauder & Levis. In addition to shoes and clothing, Macy's has a wide variety of housewares, gifts and furniture. Plan your visit to 151 East Bowie Street San Antonio TX 78205 today!

Address: 151 East Bowie Street, San Antonio, TX 78205, USA
Phone: (210) 554-6850
State: Texas
Zip Code: 78205


Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 6:00 PM

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Reviews
I went to browse and ended up buying a summer dress last night around 830pm. I was trying to find the nearest cash register and the employee named Patty was near and I asked where I could pay. She directed me to the register that she was attending. When she rung me up, I put my card with the chip and it declined. I could tell she was very anxious and not patient. She was also speaking to me in an abrasive tone. She might as well have been yelling at me. It was inappropriate. I tried my card again and it declined. My boyfriend used his card to pay for my dress, which was no big deal and this was clearly a debit card issue. Patty was alluding that it was my fault and I had told her there were plenty of funds on my card since I had used my car earlier at other locations. Finally, when she handed over the receipt, I asked her for change for $1 and when she did that, she slammed the cash register drawer. She was not professional and I did not appreciate the manner in which she was treating me during the transaction. It's almost as if she expected me to know how to use the credit card machine since I was trying to run it as credit. Overall, not good customer service period.
8 years ago (19-08-2017)
This location is convenient and spacious. However it is very dated and resembles a store from the late 90's compared to other Macy's I've been to. The sections are easy to find and there's room to maneuver when browsing. Overall it's a nice store but, it would be nice if they updated the look.
8 years ago (30-05-2017)
We had to Return an online order, so we went to the nearest register in the intimates section where the associate Patty was standing. We asked her was she open she said yes, we pull out the return , and she then said the register was close and she then point to the macys Inc section,to do the Return. After we went to the INC, We noticed Patty ringing up a Customer less than 5mins after we interacted with her. Sad Customer Service is declining at Macys.
8 years ago (23-06-2017)
Bring your Plenti Rewards card and rack up the points. It seems this location always has a wicked deal going on. The kids section has the cutest workout clothing. There are running pants and exercise bras for all ages. When you make a purchase, you usually get a coupon to use for future purchases. Check it out!
8 years ago (10-03-2017)
Much like other Macy's across the country this department store is stocked with fashion, cosmetic and household products that you would expect.
8 years ago (12-09-2017)
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