Malibu Nails

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Address: 1129 Weaver Dairy Rd # Y, Chapel Hill, NC 27514, USA

Phone: (919) 967-7297

State: North Carolina

Zip Code: 27514

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Reviews

Convenience and raving reviews from friends kept me coming back, but I think it's overpriced for the quality of work they provide. I've had poor paint jobs on my pedicures, been nipped multiple times in the cuticles to the point where I dread taking warm showers or washing my hands DAYS after. It stings, because I have cuts on my cuticles. I can understand once or twice, but EVERY TIME? No, that's unacceptable and unsanitary. I have even told them to avoid cutting my cuticles, because they keep cutting me, but they consistently do it despite my warning. They were the first place ever where I had cuts on my cuticles during a pedicure...

I gave it so many chances, because of the raving reviews from friends, but I can't anymore. Certain individuals do a decent job i.e. Nina, Nee. But if it's not them, it may not be that great. And even if you make an appointment with them, be prepared to wait an extra half hour past the appointment time at least, because they stay BUSY. And mainly because of Nina's work. A nail salon can't survive on the work of one nail technician. 

I really wanted to like this place more, but for the price I'm paying compared to other places I've been to (I'm originally from Florida, so they're all about nails with its 24/7 sandal weather at reasonable prices), it's just not worth it anymore.

They are great and friendly people, but that can only go so far when it comes to the unnecessary pain I was experiencing thereafter. Maybe with more training of the other nail technicians, they can rise to 4-stars, maybe even 5-stars, because they are a sweet bunch. Just not greatest quality of nail service.

 8 years ago (24-05-2017)

They are amazing and Anna is the best. She has been doin my nails since high school....

 8 years ago (20-10-2017)

Horrible customer service. I've gone multiple times and they don't respect appointment times. The main lady was incredibly rude when I asked her how much longer for my appointment- after I had been waiting for
15 minutes. Don't waste your time going there.

 8 years ago (29-10-2017)

I understand that there was a wait--a long one, so I won't count it against them. But the service was terrible. Most of the staff isn't friendly. The guy who did my nails was terrible at filing and polishing. Find another place to go.

 8 years ago (05-09-2017)

Absolutely amazing,  sanitary, and best quality job I've had anywhere!
Ni is especially great....
Love MALIBU NAILS

 8 years ago (08-07-2017)

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