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Reviews, get directions and contact details for Marlen Jewelers

About

Marlen Jewelers is Cleveland's home for beautiful diamond jewelry.

Story

Located in Rocky River, Marlen Jewelers carries exquisite brand name collections, custom designed jewelry, and offers an array of services to suit any customer request.

Address: 19525 Detroit Rd, Rocky River, OH 44116, USA
Phone: (440) 331-9004
moc.srelewejnelram@reyub
State: Ohio
City: Rocky River
Zip Code: 44116


Opening Hours

Monday: Closed
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 11:00 AM – 8:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed

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Reviews
Very nice jewelry store. Has the selection and everything of "big box" store, but has small business touch and feel. Locally owned and operated, A+
8 years ago (20-12-2017)
Tremendous. That single adjective is the only review you need. I needed an heirloom engagement ring resized, others said it wasn’t possible due to the positioning of the auxiliary stones. Marlen said, “No problem!” They were 100% correct. No damage, no changes, and resized without any signs it was anything but made that way. Absolutely top-notch work at an outstanding price. Mr. Eilberg is a gentlemen and a scholar while his staff is nothing short of stellar. You want any piece of jewelry or related work? Look no further. Stop your search, don’t bother googling any other, you’ve found the people. Much like the Highlander of film fame, “There can be only one” jeweler. Marlen is the ONE AND ONLY jeweler. Trust me, trust them, and your faith will not be misplaced.
7 years ago (11-01-2018)
The clerks were all very accommodating and helpful. I had a very small job of replacing a jump loop on a religious medal. They replaced it but it turned out to be a little too small. I returned it and the clerk said she'd send it back up to the jeweler and not only did he fix it but he fixed the other medals on my chain too and soldered the the jump loops for the price of the one I brought back! Everyone was very gracious and kind to me. The also have very beautiful jewelry. For a small job for under $25. they treated me very graciously.
8 years ago (14-03-2017)
Excellent service, fair prices paid, quick and easy
8 years ago (14-06-2017)
My spouse and I were very disappointed with the lack of customer service we received this past Saturday. We stopped in to purchase an upgraded wedding band for him. We had custom work done at Marlin's many years ago and even purchased his initial wedding band from them 30 years ago. Even though there were several employees in the store and one had to buzz us in to access the store, we were not greeted by anyone for over five minutes. There was only one other customer present. No one bothered to query why we exited the store either. This is upsetting because we specifically directed our eldest daughter (one of three) to go to Marlen's for her bridal needs based on our great past service.
9 years ago (09-05-2016)
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