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Kay Jewelers

  1. Tremont
  2. Ohio Jewelry Store

Reviews, get directions and contact details for Kay Jewelers

Story

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Cleveland today.

Address: 3415 Steelyard Dr, Cleveland, OH 44109, USA
Phone: (216) 459-8037
State: Ohio
City: Cleveland
Zip Code: 44109


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 5:00 PM

Update Info
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Reviews
This Kay's jewlers is absolutely terriable! They are very racist and rude. They never greeted me. I walked in with a smile on my face. I stood in line patiently waiting because my boyfriend bought a nose ring for me and it had to be sent out to get twisted. Once I was finally helped after I stood there and listened to there conversation about lunch and what they made for diner. I showed the lady the receipt she was very rude saying they sent nothing out if they did it would be a yellow receipt. It was also in my boyfriend's name. So he had givin me the wrong receipt. We went to pick it up today and the lady told my boyfriend I was up there trying to get it she acted like I was trying to do something wrong or behind his back. They are so rude mad because I am a white female with a black man and the employees are black. The whole situation was unprofessional and rude WE WILL NEVER BE BACK!! I would give negative stars if I could!
9 years ago (07-02-2018)
Very unprofessional staff. Rude to customers. I'm here right now and they're closed but post Open
8 years ago (28-02-2018)
The two promise rings I got were really beautiful. But the issues were that they promised me that I'd get the rings before 2 weeks, and I got them almost 3 weeks after I ordered them. The ring the was supposed to be there first came in last. They also told me that they would call me when they were ready. I had to call them, they didn't tell me anything. And then when I got the rings the lady gave me them by hand, not in the box. And I found out the reason why she did that later on. She gave me an earring box for my ring! How am I supposed to put my rings in an earring box? I'm never going back to that Kay's again. And they had the nerve to ask me if I wanted to sign up for a credit card. The only reason I'm giving them two stars is because the rings were beautiful.
10 years ago (31-08-2016)
This Kay location is my husband's go-to, he has been back multiple times to add Beads to my charmed wonders bracelet and recently purchased a ring for our anniversary. I took my ring in to be sized and was in and out within 10 minutes, and my ring was done in less than one weeks time. Great store.
11 years ago (02-04-2016)
My boyfriend bought a very beautiful promise ring from this location and the customer service was awesome. Went back 3 months later to get earrings and experience the same pleasant service, even when we went back for cleanings. Very clean and organized store!!
11 years ago (17-10-2015)
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