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Marshalls

  1. Virginia
  2. Richmond Department Store

Reviews, get directions and contact details for Marshalls

Address: 7506 W Broad St, Henrico, VA 23294, USA
Phone: (804) 672-3191
State: Virginia
Zip Code: 23294


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Reviews
Super friendly staff! The store is extremely clean and well organized, so it's easy to find what you're looking for. Some great clearance deals on all-clad cookware, blankets, seasonal goods, and much more.
9 years ago (28-12-2016)
Good selection. You have to dig to find items
8 years ago (16-03-2017)
The staff is so nice and very helpful,my 9yr old lost his ten dollars in the shop,one of the staff found it and gave it back to us (loyal),you don't get that a lot..my boy was so happy.. Keep up the good work!!
9 years ago (28-04-2016)
I love shopping for great deals at Marshall's. I recently purchased a product that looked terrible after one washing and decided to try to get my money back. Brenda helped me at the register and maintained the nicest smile and consideration through the entire process. The manager at the Merchant's Walk Marshall's store arrived at the counter and kept telling me the store does not accept old or used merchandise. I don't think he even listened to my complaint. Naturally, I grew quite frustrated as I felt I would not be able to shop any more at a store which had no sort of guarantee for its products. The conversation was not going well until the manager actually looked at my receipt. When he saw I had purchased less than a week prior and could not possibly have worn these items out in that amount of time, he began to see what he could do about the issue. I figured out the the items looked so bad that he probably had not initially believe my story of them being new. In the end, Alvin agreed to refund my purchase and did it more happily than I had hoped. He maintained my confidence in Marshall's, and I will continue to shop there now that I know their product satisfaction will be handled reasonably when possible. Much thanks to these two employees.
12 years ago (29-01-2014)
Exceptional
8 years ago (28-06-2017)
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