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Reviews, get directions and contact details for Mass Transportation Authority

Address: 5051 S Dort Hwy, Flint, MI 48507, USA
Phone: (810) 744-4421
State: Michigan
Zip Code: 48507


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Reviews
Easy in easy out. Right off I-69 and Dort highway. Amtrac and Indian Trails are in the same location for a multi-modal transportation location
8 years ago (01-01-2018)
They are never on time. The night before they will call you and give you your pick up time for the following day. They have come up to 45 minutes early and 45 minutes late and left without me. I strongly discourage anyone from using their services, especially severally disabled people. I have called them and asked for them to arrange a pick up for me so I wouldn't be stranded,but they wouldn't. They've left me in bad areas in Flint out in the cold a few times even though I was there 15 minutes before the time they said they would be there. I have contacted coordinators to find a remedy for this ongoing issue, but they still have not done anything, or even called me with an explanation. There has to be something we can do about this, they need to be reprimanded for their unprofessional, unethical, and downright rude behavior. What about The Americans With Disabilities Act? Apparently they do not abide by the laws and rights of disabled Americans. I hope one day there will be more hope for a normal life as a disabled person. I pay $45/month to use their services,part of the time I do not even receive their services due to their unorganized and unprofessional establishment. Please try to find a more reliable and caring company to transport you or your loved ones.
8 years ago (16-03-2017)
My name is lillian yopp. I am so tired of waiting an hour or more for a driver to pick me up that was this last Wednesday. The driver couldnt even wait for them to fill my prescription witch only took ten minutes. Then i waited forty five minutes to come back. Today the driver picked me up late then picked up another person i understand that person was going to dialysis it would of only took the driver to drop me off at home if that much time over then taking me way over on the other side of town. When i call denise who is s supervisor never call me back. So i am making my complaints this way
8 years ago (07-07-2017)
Your ride not reliable and regional is not ADA friendly.
8 years ago (22-12-2017)
I loved the bus ride home
9 years ago (28-01-2017)
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