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Reviews, get directions and contact details for Mattress Firm South Euclid

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Mattress Firm features more than 55 different mattresses from top manufacturers such as Beautyrest, Serta, Simmons, The Dream Bed and more. We carry specialty mattresses and bedding products incorporating the latest sleep technology, including pressure relieving memory foam mattresses. Enjoy same-day or next-day mattress delivery nationwide and rest assured with our ​120 night sleep happy guarantee!

Address: 13991 Cedar Rd, South Euclid, OH 44118, USA
Phone: (216) 371-3588
State: Ohio
Zip Code: 44118


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Reviews
I stopped at the Mattress Firm on South Euclid around mid-November because my previous mattress was giving me back problems. A gentleman named George helped me, and provided some of the best (if not the best) customer service I have ever gotten. He was friendly, patient and didn't try to "sell" me anything. George asked questions to get a sense of what was important to me, and helped guide me to the bed that was best for me personally. I was incredibly indecisive, and he never made me feel like I was a waste of his time. My mattress buying experience was actually enjoyable. Once my new mattress got delivered, I noticed the edge had some stitching that was coming undone. I talked to George about it, and he did not hesitate to fix it and make it right, even though the undone stitching was pretty minor. I would highly recommend this store to anyone looking for a new bed. I have not gotten this level of customer service anywhere else in retail. Thank you, George.
8 years ago (05-12-2017)
I bought my mattress about 1 month ago and the representative Mr. Beard was excellence, a very patient and attentive individual. He listened to what I need and showed me several options never pushing me towards anything and allowing me to choose. When I asked for suggestions when I was indecisive he showed me a mattress that I originally shrugged off because I thought the price was too low. Not only do I like the mattress but he saved me money as well!! Thank you Mr. Beard for your professionalism and service.
8 years ago (14-12-2017)
George was awesome. He took care of what we needed and made sure we got the best price available. It's nice to find someone who I consider fair that works in retail. Great service.
8 years ago (16-11-2017)
George was very helpful. Showed and explained all the options then let us take our time to figure out what we wanted. Store has a wide range of price and comfort options. I think we found the right one for us.
8 years ago (19-11-2017)
I pulled into the parking lot the Sunday after Thanksgiving, having done my research on line and picked Mattress Firm. As For got out of my car, someone who I think was an employee, who had a legend van parked in front of the door, and who had a large bag of food in one hand looked ate and did "they aren't open". I asked what time they opened and his response was "they don't open until 1230". No smile, no I'm sorry we're not open yet, or any indication he wanted my business. I will never use that store. I decided to drive over to Mayfield because I knew there were several mattress stores over that way. I just happened, thankfully, to find the Mattress Firm Super Store on Lander, where I got.phenomenal service.feom Chris! It is worth the drive for the customer service, don't waste your time in South Euclid.
8 years ago (02-12-2017)
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