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Mattress Firm Westminster

  1. West Central Westminster
  2. Sherrelwood Furniture Store

Reviews, get directions and contact details for Mattress Firm Westminster

Address: 10398 Reed St Ste 200, Westminster, CO 80021, USA
Phone: (303) 466-2066
State: Colorado
Zip Code: 80021


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Reviews
Zane has helped us multiple times on our mattress purchase. He has always given us great service and knowledge. We will continue to buy mattress from Zane and Mattress Firm.
8 years ago (14-07-2017)
horrible customer service on all levels
8 years ago (29-12-2017)
Today I purchased my very first mattress from this location. I couldn't have asked for a better buying experience! Krista assisted me, and provided amazing customer service! She was friendly, helpful, knowledgeable, and understanding. She never made me feel pressured into buying. I was able to get all my questions answered, and felt very comfortable with the final purchase pricing. Both Krista and the rest of the staff went above and beyond any of my expectations. Thank you so much! I can't wait to sleep on my new mattress!
10 years ago (12-09-2015)
It has been 20 years since we bought a new mattress and when we went to this new Mattress Firm location we met Krista. Krista was very knowledgeable about the different products and was not pushy like other sales associates you might run into and would want to sale you something you did not want. She gave us fantastic customer service and explained the differences in all the products including the mattress cover / protector , the different sheets and pillows. All around great experience from this new Mattress Firm location.
10 years ago (08-10-2015)
Lied to us, and never answered our calls when we tried to get in touch with them about it. GO SOMEWHERE ELSE WHERE THERE ARENT SLEAZY, LYING SALES PEOPLE WHO WILL TELL YOU LIES TO GET YOU TO BUY. My boyfriend and I went in to purchase a mattress. We didn't have a lot of money, and looking to purchase a $200-$400 mattress for cash. Our sales associate (store manager) Paul Sutton, said that anyone is approved for credit, even if we didn't have credit. So we applied, and he said we were approved for $1,500 dollars. He said that we would only pay $84 a month, and it would be 2 payments of $42 a month taken out of our bank account. When we looked at the statement online it was $84 every 2 weeks, so $160 a month. He also said that we wouldn't have to pay interest as long as we payed it off in time. Another LIE. It was going to cost us a total of $2,000. We called an ,associate on Monday, who said that the store manager was Paul (our salesperson) and he wouldn't be in til Wednesday, and he would leave a message for him to call us. He never called, and when we called 6 times on Wednesday, during regular business hours, they didn't answer the phone. So not only did the store manager lie to us to get a sale, he won't discuss the matter with us.
10 years ago (04-04-2016)
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