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McDonald's

  1. Lafayette
  2. Lafayette Fast Food
  3. Lafayette Burgers
  4. Lafayette Coffee & Tea

Reviews, get directions and contact details for McDonald's

McDonald's
"We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection."
Address: 3459 Mt Diablo Blvd , Lafayette 94549, CA, US
Phone: (925) 284-6215
State: CA
City: Lafayette
Zip Code: 94549


Opening Hours

Monday: 06:00-22:00
Tuesday: 06:00-22:00
Wednesday: 06:00-22:00
Thursday: 06:00-22:00
Friday: 06:00-22:00
Saturday: 06:00-22:00
Sunday: 06:00-22:00

Update Info

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Reviews
Regular ol’ McDonalds with the standard fare. I’m not sure what’s up with the iced coffee, or if I got a one-off cup but it was borderline watery unacceptable.
Consistent quality, they get my order right and service is quick. One issue I come across is that my large fries is only filled about halfway!Food: 4/5
This is hands down the best McDonald’s I’ve ever been to. After reading all the reviews, I can’t help but laugh at the audacity of the people leaving them. Their complaints lack any self awareness and the internet should be revoked for them. They are so quick here and friendly and professional. Their fries are the saltiest and their coke is the crispest. Also just a perfect location. Please keep up the great work!
I’ve had so many different experiences each time I come here. I do go with no expectations but to get the food I order and fresh fries and yet they still have a tendency to mistake my order or forget to place something inside my bag or the water bottles are always forgotten and have to drive back or go inside to ask for them. I’ve had some complaints about the food being messy, sloppy, smashed, or missing ingredients. Maybe out of 10 times only 1 time is when they don’t forget something and it’s usually the night shift past 7pm but the staff don’t seem too chatty or grateful to have customers. I say “Thank you!” and they just stare or walk off like they don’t want to speak. Customer service sucks. Not too friendly here at this place. When you call to speak to management you rarely get an answer. They have restrooms. When you ask for sauce, they tend to get an attitude and look up, I’m assuming at the times but I’d ask before they hand me my food and still forget to place it in. I’d be willing to drive to further to another McDonald’s instead of this just because of the horrible customer service.
Kid at the register threw away my receipt, then asked if I wanted it. I said yes, and he replied he didn't know how to get it. That set the tone. Food is overpriced at McDonalds, of all places? and not even competently done. Both items had burned buns. Not coming back. Recommend you don't either.
Charged us incorrectly, didn’t understand us when we were telling them it was wrong. Tried to fix the problem by giving us buffalo sauce. The employees were listening to inappropriate music very loudly. Only one of them understood English. Just avoid it, go to a better run location.
Was at drive-thru at 7pm, 31Jan2023. They gave me someone else's order, which means they also gave someone else MY order. I had to turn around and go back and go inside so they could fix it. When I got there, there was someone ELSE in line with the wrong order, who told me it was from an hour earlier. They, unfortunately, had gone all the way home before realizing this. I ordered just some chicken nuggets with no sauce. What I got was nuggets WITH sauce. OK, so fine, I don't need the sauce, but they just gave me some random sauce? I mean McD's has a variety of sauces. What if I had ordered a specific sauce? And they just give me some random one? They obviously didn't look at the receipt which they took and then kept. And they're back there giggling at themselves. That's fine, but we're out front annoyed that we had to go back so they could fix their mistakes. So, people, if you're going here for take-out or drive-thru, check your bags before leave, and check your credit card statements, cuz I don't trust this site to care enough to get anything right. The food? Yeah, it's McDonald's. You know the deal.
Every single time I come through drive-thru, breakfast, lunch or dinner, no matter the time, I get asked to pull over to the side. Every time. Sometimes I still pull out before the car behind me does. It's frustrating and the only reason I still go to this location is that it's literally the only one in the area. They need a better process
I originally had rated this McDonald's 4 stars. I ordered two double quarter pounder meals large with drinks easy ice. Every other restaurant fills the cup even with easy ice. They didn't even fill it up. They also told me that this is how it is with easy ice. If I pay $23 dollars for burgers and fries, the decency thing to do is at least fill the drinks.
The service at this location is way too slow, the cup they gave me was dirty, and the ice they put in my cup had dirt in it. Yuck! After my first order, I did another order at the kiosk and it printed me a receipt to take to the counter and the lady told me she will be with me in a minute. That minute turned into 20 minutes. When I had purchased my drink from the first order I threw the cup away and said I am not going to even bother drink this. So if you have a taste for McDonald's do not go to this location.
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