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MedExpress Urgent Care

  1. Massachusetts
  2. Pittsfield Hospital
  3. Pittsfield Health

Reviews, get directions and contact details for MedExpress Urgent Care

MedExpress Urgent Care

Story

As a neighborhood medical center, MedExpress offers a broad scope of urgent care, employer health and basic wellness and prevention services and coordinates care with other area health care providers.

Address: 999 Dalton Ave, Pittsfield, MA 01201, USA
Phone: (413) 448-6231
State: Massachusetts
Zip Code: 01201


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Reviews
So quick and professional. Due to a last minute situation, I walked my daughter in minutes before closing. The staff were very kind and efficient. We were in and out in 20 minutes and no one showed us any resentment for showing up so late. Great place.
8 years ago (26-07-2017)
I was in Med Express yesterday, and it was a very pleasant experience. The facility is beautiful. I had a great time with the receptionists. Holly and Valary. They were pleasant helpful and got me in and out. I will be back again. Much better than going to the emergency room. Thank you ladies for helping me.
8 years ago (30-07-2017)
I went there recently for a stress fracture in my foot. Before I could be seen by a "doctor" I was asked for a credit card so they could receive payment before having even treated me. There are 3 tiers of payment, much like a cable company, you choose the tier that best applies to you. Basic is $119, the tier with X-ray is $169, and finally should you need a splint it's $219. So I obviously needed an X-ray, bumping me to the second tier, and the elderly doctor who I saw reported I had no fractures or broken bones of any kind and kindly sent me home with an ace bandage. I received a phone message later that night from the same doctor asking me to call back as soon as possible because the X-ray report had come back and there was something he needed to share with me pronto. As I received the message after business hours I called back the next morning and was told by a different doctor I indeed had a fracture of the 4th metatarsal and I needed to go back for a splint. She was also very pushy about referring me to an orthopedist, having never treated me herself, and kept offering to write me doctors notes so I could miss work. Anyway, I live in Adams and the drive to Pittsfield is about 25 mins. Not a huge inconvenience, but when you have a fractured foot it kinda is. I drive all the way out there to be explained to, before even sitting down, that a splint will bump me up to the 3rd tier of $219 and if I could give them a credit card before I sit down. I walked right out of there and I will never be back.
8 years ago (06-06-2017)
Worst experience ever! After waiting for almost 40 minutes this old man finally walks into the room. I'm not even sure he was actually board certified!! He did not even examine me nor show any sympathy to my situation!! I can not believe they would allow such a poor and under qualified "Doctor" to work in this facility! He basically told me I needed to suck it up and if I wanted help I should Go see a doctor. Are you kidding me?! I was thankfully treated by Berkshire medical center emergency services later that night with no help from this facility! Total scam. Waste of $25. Never in my life would I recommend this facility.
9 years ago (13-11-2016)
Not recommending this facility to any of my friends any longer and my rating would have been a no star (had to have at least one to post this). On my last visit I was asked to sign an agreement to allow Med Express to keep my credit card information on file .I was reluctant to do so and only did after the person processing me on admission assured me that no charges would be taken out without notifying me via email and I would need to give permission to do so. The other day I noticed when checking my bank statement that after I had made a payment with the account I put on file with ME, they had posted a charge to my account causing an overdraft. I then checked my e-mail thinking that I may have missed the notification that they said they would send, just to find that there was no mail to be found. Very poor business practice.
8 years ago (26-04-2017)
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