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Reviews, get directions and contact details for MedVet Cleveland West

Address: 14000 Keystone Pkwy, Cleveland, OH 44135, USA
Phone: (216) 362-6000
State: Ohio
Zip Code: 44135


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Reviews
If I could rate this place in the negatives, I would. If you care about your animals, do not EVER bring them here. We brought my dog in because he appeared to be really sick. Not only did we wait 2 hours in the waiting room to be seen, but then waited an addition hour in the doctor's office. When the vet had finally came back to tell us what was wrong, she said that they took x-rays and the condition she believed he had was NOT critical, that he was healthy, and said he was fine to go home. All night, my dog was acting strange-drinking a lot of water, not sleeping, and he tried to walk down the stairs but fell. We chose to ignore this because just a few hours prior, the vet said he was healthy and we trusted her. The next morning he passed. I will never forgive this place for employing an UNEDJUCATED medical staff who are unable to spot something so major as to kill a dog they claimed was "healthy". Do NOT trust this place with your animals. My heart will forever ache and I will never forgive myself for bringing my dog to this clinic.
8 years ago (13-08-2017)
I work at a boarding facility, and we had a dog that was very ill. I had permission from the owner to bring her dog here for overnight treatment and was not disappointed. They got the patient I had in right away and started treating her immediately. They also made this a very quick process and made it simple for myself as well. I kept in touch with the owner who had also told me that they were very good on giving her updates on how her fur baby was doing there and gave her the treatment necessary! Very friendly staff as well :) Highly recommend this clinic for any animal emergency someone may have.
8 years ago (06-04-2017)
Expensive but worth it. Friendly and knowledgeable staff. Fixed my dog's broken leg (surgery) with no issues. Hope to never go back here but good to know they are there when you need them.
8 years ago (30-07-2017)
What a gorgeous facility, however, 1 vet on duty is not sufficient for adequate care. Waited 2 hours to even be seen. I feel bad for the Vet who can't even provide good care since she is pulled in 100 directions. This owner cares about $$$ not animals!
8 years ago (25-07-2017)
We met with Dr. Turner about our kitty who was very ill. After drawing blood to see what we were dealing with, he explained our options very kindly and in terms easy to understand. We were very pleased with the level of care and compassion we received. Thank you.
8 years ago (19-06-2017)
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