Melissa Felis - State Farm Insurance Agent

Reviews, get directions and contact details for Melissa Felis - State Farm Insurance Agent

Address: 202 E 4500 S, Murray, UT 84107, USA

Phone: (801) 265-0540

Website

State: Utah

City: Murray

Zip Code: 84107

Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

We have been State Farm customers for years, always had a great experience with awesome customer service. Moved to Utah and has been a nightmare since day 1. Reasons below:

-When first establishing with this office, we received 3 statements in 9 days, each one with errors that had to be fixed
-Our statements have fluctuated by ~$30 per month which makes zero sense (at most could fluctuate maayyybe a few dollars)
-Took 8 weeks and 5 phone calls from my wife to this office to transfer our policies to Utah
-Asked at least a half dozen times to add my name to my wife's car (you know, the one I drive all the time because we are like, married) and as of March 2017 my name is STILL not on my wife's car
-Not a single time was there an offer to come into the office to go over everything
-Not once did we receive an apology for the horribl service

We have since changed to a new agent who is helping us by sending all of our statements to their billing department to review all the errors.

If you want a great State Farm agent, you should look elsewhere.

 8 years ago (16-03-2018)

Great staff.. on top of things.. thanks

 8 years ago (04-04-2018)

Melissa and her employees are the greatest people.  They are always so helpful, and they do their best to get you the best rate and coverage.  They are honest and forthright and no other insurance company has even come close to the rate/coverage we have received over the years.  It is important to me to be treated like a person they care about rather than get some nobody on the other end I am just a number to when I need assistance and advice.  I have been with Melissa for over 20 years.  Relatives that have dealt with her through me are loyal to her as well. 
Her customer service is number 1!!!  I appreciate her so much.

 9 years ago (20-04-2017)

She is so nice and helpful and easy to talk to.

 9 years ago (15-05-2017)

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Melissa Felis - State Farm Insurance Agent

Reviews, get directions and contact details for Melissa Felis - State Farm Insurance Agent

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