Memorial Hospital East

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About

Memorial Hospital East provides the community with a premier healthcare destination.

Story

Built in a natural setting in Shiloh, Illinois, Memorial Hospital East is a 207,212 square foot hospital offering a complete line of services for our patients, visitors, and the community.

Our Vision:

Memorial Hospital East, in partnership with its medical staff, employees, volunteers, and the community, is committed to being the healthcare provider of choice by:

•Delivering extraordinary clinical care and compassionate service to patients—every day.

•Continually identifying performance improvement opportunities.

•Expanding services based on community need and enhancing accessibility to care.

•Providing physical facilities and acquiring the advanced technology to exceed patient and physician expectations

•Being the employer of choice by continuing to recruit and retain skilled staff committed to providing service excellence to patients, visitors, and co-workers.

Memorial Hospital East is part of the Memorial Network.

Mission

Providing exceptional healthcare and compassionate service.

Address: 1404 Cross St, Shiloh, IL 62269, USA

Phone: (618) 607-1000

Website

State: Illinois

Zip Code: 62269

Update Info

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Reviews

My 16-year-old son was brought into the emergency room last night after he collapsed during a band competition in 85-degree temp. The medical staff was very attentive, courteous and professional. They took really good care of my son and nursed him back to good health. 

Thank you, Shiloh Memorial Hospital!😀

 8 years ago (10-09-2017)

My 90-yr-old mom, who has dementia, fell at home at 2am on 6/19. We arrived at this hospital around 3am. The nurses, aides, & staff on the night shift were attentive & caring & very patient with mom. That all changed with the morning shift change. No one came in to introduce themselves. No one updated the dry erase board. No one asked if we needed anything. The social worker did try all day to help get an approval for mom to be placed somewhere. The PT & OT ladies were helpful & kind. We were across from the nurses' station, which is apparently where the party was. They were loud & raucous, not at all professional and certainly not conducive to calm & healing. With the exception of the social worker, the PT & OT ladies, and one aide, everyone else should have stayed home or met at their local watering hole. The behavior of the staff was ridiculous. By 10am mom was paranoid, convinced the staff was laughing at her. By 2pm I had to ask to be discharged. That happened at 3pm. Mom was increasingly agitated, as was I.  There is more to this story which I am putting in writing to management. 12 hours in this ER was about 10 hours too long. Mom recovered from the fall, but the trauma caused by careless staff may take much longer.

 8 years ago (26-06-2017)

Took my 1 year old to the ER yesterday with croup, no one looked at her throat, mouth, or ears. No one checked her lymph nodes which were swollen. I have a $300 copay which I would expect a doctor to actually have assessed my daughter which was not done (I am an RN myself). Called the "patient advocate" twice to discuss my experience and have yet to have a return phone call. I thought because my daughter was breathing weird I would save the trip and go to memorial instead of children's hospital, I definitely won't make that mistake again.

 8 years ago (21-06-2017)

Seems to be a miss communication with hospitals and ambulance. Should not sit in an ER for over twelve hours to be transferred to another hospital and still not know what is going on. Staff is nice but communication between BJC facilities is terrible. If you are going to carry BJC on that big fancy sign you should at least communicate with other BJC facilities. Just a thought.

 8 years ago (14-09-2017)

Recently had our baby at Memorial Hospital East. The maternity ward nurses were absolutely fantastic. They were very compassionate, helpful and always took extra measures to make sure my wife, baby and even myself were comfortable.

 8 years ago (13-06-2017)

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