Michael Genovese Jewelers

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Address: 12460 Olive Blvd, St. Louis, MO 63141, USA

Phone: (314) 878-6203

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State: Missouri

Zip Code: 63141

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Reviews

Over the past few months I shopped engagement rings at just about every jeweler in the St. Louis area. Some did not form a relationship with me and others were pressuring me into making a decision. Friends had mentioned Genovese and the excellent experience they had. I decided to stop by and was immediately welcomed by Josh. He took the time to get to know me and configured bands/diamonds that were both the style I was looking for and in the budget. He was extremely easy to work with throughout the entire process and I could not be more pleased with the ring. Josh is very knowledgeable and he will find something just right for you. I am excited to now be part of the Genovese family!

 8 years ago (11-09-2017)

We purchased our engagement ring here over 6 years ago. Since that time, the center diamond had become loose. We took it by on Saturday afternoon. We hadn't stepped into the store since our purchase. Not only did they tighten the diamond up, they noticed a small chip diamond was missing from the wedding band. They replaced it! This all happened within a 15 minute period! This will be the only place I buy my jewelry, rings, diamonds, etc. from, from now on. The staff...amazing as well. Thanks so much!

 8 years ago (31-07-2017)

Gorgeous jewelry and amazing customer service! Joe worked with my fiancé and my engagement ring is more beautiful then I ever thought it could be! Thank You!!

 8 years ago (01-10-2017)

Excellent service and staff. Proffestional and patience. Work with me on my budget to get the best I can get and worth every dime of my money. Love this place

 8 years ago (26-07-2017)

I'm taking the time to give a genuine review in hopes that others will benefit from my experience with Genovese Jewelers.  My fiance and I found out that we were going to be given a very special family heirloom diamond from his grandfather whom had just past. My fiance had also lost both his parents within a years time right before his grandfather's passing. It had been a very emotional time, but we were very excited about taking this next step together and wanted to find a setting that would do the diamond justice.  I look at jewelry in a special way because my Grandfather was a Master Engraver/Jeweler who always taught me to appreciate the art and meaning in every piece of jewelry.  So no ordinary "stock" piece of jewelry would do for this situation.  
We started our search with all of the "mall" jewelers...between high sales pressure,  not returning phone calls, and limited options, we gave up. We then moved onto a "huge" well known jeweler...your friend in the diamond industry jeweler...but our experience was very uncomfortable to say the least. We were passed on to different sales people and not one offered to help us find what we truly wanted.  We left there feeling unfulfilled.  Then on to a few smaller jewelers who were a bit high in price and still no offer on making us what we really wanted.  So I did more research and found Genovese...which I had thought might be over our budget kind of store, but wanted to try as a last resort.  I must say that when we walked in, we felt very small in a very upscale jewelry store. This was definitely nothing like any of the others, BUT, I was greeted right away by Rich.  After asking to look around, he took me right away to look at some of their options. I found something that I liked, not loved, but he mentioned that they could possibly customize it for me. After sadly learning that what I wanted couldn't be done because of the overall structure of the ring, he handed us over to Tom...who sat down with us and took the time to look at pics we brought and ideas on what I really wanted. They explained the process of customization to us, and gave us a price estimate. We were very pleasantly surprised with the outcome...very reasonable and fair price! We had a budget and they respected that by giving us everything we wanted and not pressuring us to do more, or turning their noses up at our price point. Tom treated us like a friend who was genuinely happy for us.
By the end of our appointment, we felt an enormous amount of joy knowing that we found the right jeweler. We felt comfortable enough to leave our diamond with them as well.  After about a week or so, I got some email images of the ring that I asked to be designed...I literally cried. Their jewelers took my vision and turned it into the most beautiful piece of art.  It was everything we had wanted. This ring represents our families coming together as one, and the love we have for each other...starting this new chapter in our lives. We have a very special bond and relationship that is now captured in this beautiful ring that my fiance presented for me this past weekend. I really can't thank Genovese, Rich, and Tom enough for the help, professionalism, and desire to make us happy. We couldn't be more thrilled!  I really wish for all couples to have this experience.  Thank you Thank you Thank you Genovese!! We will never forget our experience and we will be back for the wedding rings!!

 8 years ago (15-05-2017)

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