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Reviews, get directions and contact details for Michael Hill

About

Michael Hill is a specialty retailer of fine jewellery and accessories. With over 300 retail stores across Australia, New Zealand, Canada and the USA.

Story

Our facebook wall is a place to talk about everything Michael Hill. We encourage you to post questions, suggestions, stories and experiences on our page. We love hearing from you, so please keep in mind that we want everyone who visits the page to feel comfortable. Please keep the conversation respectful.
Michael Hill, in its complete discretion, may choose to remove offensive, indecent material, spam, advertising messages, information which it believes violates privacy or any other laws, the legal rights of any person or entity, industry regulations or postings which do not follow Facebook’s terms of use (http://www.facebook.com/terms.php).
Without limiting the above in any way, posts containing any of the following types of content can and will be removed:
• that contain political agendas, obscenities, discriminatory language, abusive or other language not suitable for a public forum
• Comments that threaten or defame any person or organisation or personal attacks.
• Advertisements, ‘spam’ content, phishing content or references to other products, offers, or websites
• Any content about Michael Hill products or services that is incorrect, inaccurate or misleading
• Any content or materials that you do not own, or for which you have not secured all necessary rights
• Email addresses, URLs (http://www.michaelhill.com/ is acceptable), phone numbers, physical addresses, or other forms of contact information
• Derogatory comments of any kind
• Multiple successive off-topic posts by a single user
• Repetitive posts copied and pasted or duplicated by single or multiple users
If Michael Hill perceives a post to be damaging or dangerous or if you offend these rules you may be blocked from posting either temporarily or permanently. Michael Hill may also moderate posts.
For your own safety, please do not give out any personal information on our public facing wall.
Whilst we try to read and respond to as many comments as possible, please understand that this isn’t always possible and that comments posted to this Page do not represent the opinions of Michael Hill or Facebook. We’ll be on hand Monday to Friday 8:00 – 5.00pm AEST to answer queries about Michael Hill products and services – so if you are posting outside these times, please be patient!
Staff of Michael Hill – we value your input to this page but please remember your social media policy. You can retrieve a copy of this from your manager.
If you have any further questions regarding our products or services, you can contact by sending an email to [email protected].
Michael Hill does not endorse any posts placed on our page and to the extent permitted by law, Michael Hill excludes all liability related to or connected with your use or access to our Facebook page.
References to ‘Michael Hill’ are to the related corporations to Michael Hill International Limited.

Address: 509 Bayfield St, Barrie, ON L4M 4Z8, Canada
Phone: (705) 722-0707
ac.llihleahcim@enilno
State: Ontario
Zip Code: L4M 4Z8


Opening Hours

Monday: 9:30 AM – 9:00 PM
Tuesday: 9:30 AM – 9:00 PM
Wednesday: 9:30 AM – 9:00 PM
Thursday: 9:30 AM – 9:00 PM
Friday: 9:30 AM – 9:00 PM
Saturday: 9:30 AM – 6:00 PM
Sunday: 11:00 AM – 5:00 PM


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Reviews
Genson and Wendy were great to deal with when purchasing my fiancées engagement ring. They worked with me on price, helped me pick out a beautiful ring from an exclusive collection (only a few locations carry it and this one is one of them) and set me up with a care plan all within my budget. I bought the ring well in advance of the proposal and every time I walked by the store, whether I went in or not, I was greeted by name and asked "so, did you do it yet?" Their care and attention to detail in my experience was fantastic. The diamonds are ethica, product is very nice and lifetime warranty means they stand behind their product. Thanks! We'll definitely be in soon to purchase the wedding rings!
8 years ago (01-10-2017)
BUYER BEWARE!!! Where do I even start? I'm currently on my THIRD engagement ring because they keep falling apart. My first one got destroyed when I took it back to Michael Hill to get it sized. It came back broken and they actually gave it to me like that! The band was cracked on both sides and one of the diamonds on the band was missing. I took it back and they gave me the one off the floor. I had it for a week and a diamond fell out of the top. For my third ring, they ordered it straight from the factory. I picked it up today. Stay tuned for another review if it breaks again. Now my ring easily cost a few thousand dollars so it should not be falling apart this easily. It's so poorly made it's ridiculous. AND don't even get me started on the customer service. I talked them into giving me a discount on a wedding band and the first person I talked to told me that I would get it for 50-70% off the original price. When I went to pick it up today, another guy (who had spoken to guy #1 and knew the amount I was told) proceeded to tell me that he could only give it to me for 35% off. How frustrating! He also didn't even bring it up when giving me my new ring today. I had to ask him about it. And guy #1 tried to make the situation better by offering me a bottle of wine. Nice gesture but a) I don't drink wine and b) I think I should get a little more for all this trouble than a $10 bottle of wine. I have also repeatedly tried to contact head office and was told that someone would call me. And did they call? Of course not! I was told TWICE that they would and I didn't receive a call either time. If you think I sent them a nasty email tonight, you're absolutely right. I highly recommend not shopping at Michael Hill. Between the product quality and the customer service, I wouldn't even send my worst enemy there.
8 years ago (11-04-2017)
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