Microsoft Store - Oxmoor Center

Reviews, get directions and contact details for Microsoft Store - Oxmoor Center

About

Get the best of Microsoft in one place.

Address: 7900 Shelbyville Rd #5626, Louisville, KY 40222, USA

Phone: (855) 270-6581

Website

State: Kentucky

Zip Code: 40222

Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 9:00 AM – 9:00 PM
Sunday: 11:00 AM – 7:00 PM

Update Info

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Reviews

I ordered a gaming PC through Microsoft’s online store on Dec 22nd and still haven’t received it.  It wasn’t a pre order, nor a back order.  It was noted as in stock when I purchased it, the $$ has been charged and withdrawn from my CC.  It’s been a month since I ordered it.  I’ve called four times now, each time being on hold for 30+ min to speak to someone who inevitability sends me to another Dept.  They never have an answer as to if or when the order will ship.  They always promise to call me back with an answer within 72 hours, that never happens.  This has been a horrible buying experience.

 7 years ago (19-01-2018)

Fantastic group of staff that can help you get through any problem! I had a problem with a keyboard, and Sarah took the time to check it out and made sure it was the keyboard itself and then made everything right!  A+ for customer service! Definitely recommend this location if you have any problems!

 7 years ago (22-09-2017)

i love it. it gives me  all my games thank you

 7 years ago (03-11-2017)

As a gray beard I am challenged by technology.  I stopped by and the two representatives took the time to explain my problem and even wrote how to do it on my own so I could get things working again.  Don't hesitate to purchase an item from here.  I'm sure they will help you as they did me.

 8 years ago (13-01-2017)

Rude employees who've never shown any interest in helping resolve issues I was having with a SurfaceBook I purchased from them. Directed me to call Surface support. I took my chances with the Lexington store and had a rather nice experience -  took the time to reproduce the issue I was having, sent a note to the MS Surface Technical team and emailed me the suggestions recommended by the MS tech support. When those recommendations failed to make things better - they promptly offered to swap out my 9+ month old SurfaceBook with a brand new machine !  That's the kind of customer service I expect on a $2K + purchase.

 8 years ago (19-01-2017)

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Microsoft Store - Oxmoor Center

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