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NAPA Auto Parts - Genuine Parts Company

  1. Old Louisville
  2. Kentucky Store

Reviews, get directions and contact details for NAPA Auto Parts - Genuine Parts Company

Address: 211 E College St, Louisville, KY 40203, USA
Phone: (502) 582-3841
State: Kentucky
Zip Code: 40203


Opening Hours

Monday: 7:00 AM – 7:30 PM
Tuesday: 7:00 AM – 7:30 PM
Wednesday: 7:00 AM – 7:30 PM
Thursday: 7:00 AM – 7:30 PM
Friday: 7:00 AM – 7:30 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: 10:00 AM – 4:00 PM

Update Info
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Reviews
I was able to get the best price on a battery replacement and they even gave me a ride a mile to my car.
7 years ago (30-12-2017)
A Dependable parts go to Napa good customer service Quick Service I don't have the part in I'll have it in on that day or the next day
7 years ago (11-12-2017)
Don't be in a hurry when you are here. Very slow, but some of the staff is knowledgeable ( if you are lucky enough to get the right person). Don't bother to call ahead if you are looking for something, they will tell you they have it when they don't.
7 years ago (20-11-2017)
I would not recommend going to this Napa. I went there to have them check my battery. First of all, when I went into the store, I wasn't acknowledged for the first few minutes. When someone finally did help me, I asked if an employee could check my battery to see if I needed a new one before I purchased it. The clerk told this employee to make sure that my connections were good and then to test it. He went out there and really seemed to struggle with being able to read the diagnostics. He went inside the store and told the clerk that my battery was reading "failed". So, I had to wait for the battery to "come of the conveyer belt". I was in a rush (I was on my lunch break). I asked if someone could install the battery for me, I didn't have any tools on me to replace the battery and EVERY TIME I have EVER used AutoZone or Napa back home they have always been helpful and would just install the battery for me. It doesn't take very long and they have nothing else better to do. The clerk wasn't too happy about having to help me replace my battery. He went out and said that it was a loose connection. He then, told me I was good to go. I said, "can you please check my battery for me before I leave?" He did, after I prompted him to do so but, they aren't very friendly or knowledgeable in there. Definitely not professional.
7 years ago (20-10-2017)
Waited in store. No line of people.employees did not even acknowledge I was there. Store phone rang, employee answered it before even asking of i could be helped. I just wanted a wrench. No help. Employees ignored me for about 10 minutes so I just left while employee was on the phone. At least 4 employees there. Two customers including myself. What a way to do business!
8 years ago (29-11-2016)
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