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Reviews, get directions and contact details for Midas

About

Locally owned Auto repair shop. We are a full service shop for your automotive needs

Story


Trusted Auto Service Since 1956
For over 50 years Midas has been caring for cars and trucks in communities across the U.S. and Canada. The first in the industry to offer written estimates before work was performed and the first to give customers a view into service bays, Midas has always stood by our pledge to do right by you and your car.

Our famous Midas Lifetime Guarantee* on brakes, mufflers and exhaust, and shocks and struts means that we’ve got you covered, for as long as you own your car.

We don’t paint mufflers gold any more, but our word is as good as gold. Count on your local Midas for all your car care needs. Trust the Midas Touch®.

*Most vehicles. See manager for limited guarantee terms.

Address: 332 S Orange St, Missoula, MT 59801, USA
Phone: (406) 728-7760
State: Montana
Zip Code: 59801


Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 8:00 AM – 4:00 PM
Sunday: Closed


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Reviews
Came in with two pairs of different brand winter tires and asked them to put the newer pair in the front (FWD). Picked up the car and they had put the good pair on the driver's side and the more worn pair on the passenger side. I also had an appointment for 3:00 (made five days ahead of time) and somehow it still took until 5:45 to get it done. Since they close at six I didn't even have time to make it back to the shop to pick it up, so making the appointment was useless (the only reason I went here was because they would take appointments). They also left the car unlocked in their parking lot (not a secure area). They obviously aren't paying attention to what they are doing in this shop. Will definitely not return under any circumstances.
7 years ago (26-12-2017)
I brought my Subaru outback in to the Missoula based Midas shop to change my transmission fluid. I came back two hours later to find that the mechanics at Midas had changed my fluid. The negative comes when the woman at the counter information me that a lot of emergency worthy notification lights appeared on my dash. When I dropped of my car, there were no lights on the dash notifying me of any issues—i take care of my car and make sure to solve any issues that arise. I quickly went back into the shop and asked what had happened to my car that caused so many warning lights to come on. The woman behind the counter checked my car with their snap-on error reader—although It was apparent that she was unfamiliar with the device along with being unaware that you do not need to press down on the gas pedal when starting the car(fuel injectors do that already). She brought the mechanic, a salty and hung-over looking individual who had quite the unsavory deposition— out to do a check. He was unable to use the machine as well and with clenched teeth informed the woman that the device was malfunctioning due to a low battery. They brought my car back into the garage to check it, seeing if any wires were knocked loose. An hour later I was told that they ran the codes again and made sure everything was plugged in. They are currently calling the Subaru dealership to find out what is wrong. I can understand leaving with one light, but not the AT oil temp, differential, airbag, abs, and the check engine light. It leads me to question what transpired while they were changing the transmission fluid and why they are unable to fix the issue!! Logic dictates that they may have tried to create more issues to fix or something nefarious at the worst. Midas sent the vehicle to Subaru, who after being allowed to clear a few errors, discovered that the fault was with Midas. During the transmission fluid change, the mechanic at Midas wrecked the data line that ran next to the transmission fluid reservoir. Midas is trying to say that the issue is not their fault..... And they did not provide a loaner car so I could get around town. I am currently without a vehicle and unable to get to my family for Christmas. I am stuck here on my own thanks to Midas and their negligence. I warn every one who reads this: do not go to Midas.
8 years ago (18-12-2017)
Super honest people, and will do everything to get you thinking smoothly! I brought my car in for an oil change with their online coupon that includes a comprehensive inspection. They are very thorough! Got a call back saying that a belt was getting worn, so I had them replace it. While we were waiting, Stan the mechanic brought out the old belt and showed us exactly how it was wearing. I had also asked about aftermarket exhaust. He was very forthright about how much it would actually help my car (which was 0), and even admitted that he can't justify selling products to me that are ultimately a waste of money. He cracked puns and corny jokes with us and another customer. Great place!
7 years ago (12-01-2018)
Very honest and reasonable, they helped me out when they didn't have to. I was pleasantly surprised.
8 years ago (27-11-2017)
Had the thermostat in my Ranger blow, while I was trying to sell it. So I bright it to this Midas, because it was the only shop open on a Saturday. They got it done by Monday and had the bill well spelt out for me to justify $630. But we took the truck back to my buyer the same day and the truck died on them again... So after a very hard time getting the truck back to this shop, the mechanic who originally worked on it opened the hood and realized he forgot to plug the alternator back in after dissembling it... Well I had to explain what happened to my buyer. One week later, the buyer is getting his new truck ready for winter and took it back to Midas to put a -25 antifreeze mixture. The shop manager opened up the radiator himself and said there was only water in the radiator... They originally charged me for 3 bottles of coolant/antifreeze but only filled the truck with water! After that, my buyer just wanted them to put in the right antifreeze, so he scheduled an appointment and brought the truck in again. This time they filled it again with a watery mixture. Winter is coming in Montana and it's common to see below zero temperatures, we just want it done right or a refund. This will be the 5th time going back to this shop just to have the job finished. They charged us for three bottles of antifreeze/coolant and filled the truck with only water... Apparently You Can't "Trust the Midas touch" 👎
8 years ago (27-09-2017)
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