Transolution Auto Care

Reviews, get directions and contact details for Transolution Auto Care

About

Transolution pledges to all of our customers that we will not remove a transmission from a vehicle in order to complete a repair unless needed.

Mission

To be recognized in the community as the best repari facility, to provide prompt, reliable service that surpasses our customers expectations.
Our goal is ot take the fear out of auto repair. We work hard everyday to take care of clients vehicles quickly and correctly.
We are setting a new standard in the automotive industry for quality of customer service and repairs. We are working everyday to improve all aspects of our service.
Please let us know if there is anything that does not meet your expectations or if you have a suggestion to help imporove our service.
We would like to develop a personal relationship with each and every client, and want to exceed your expectations of what a repair shop is in every way!
We realize that when it comes to automotive service you have a choice, and we thank you sincerely for choosing Transolution for all your automotive needs!

Address: 4500 Transolution Ln, Missoula, MT 59804, USA

Phone: (406) 721-6109

Website

ten.eciffotsewq@noitulosnart

State: Montana

Zip Code: 59804

Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed

Update Info

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Reviews

Poor customer service and over priced services. I brought my car in for an emissions test, which I realize is not required by the state of Montana for registration, but I had to register my car in a place that did require it. When I had the test done in Oregon a couple years ago, it costed roughly $40, and took all of 3 minutes to complete the job. While I realize that their setup is different here because they don’t often do this job, they charged me $125 and wasted 35 minutes of my time when I know it doesn’t take that long. I had an appointment, so the issue was not me dropping in unannounced and hoping to get in and out. I was also the only person in the waiting room: so the person with the appointment should be the priority when there are other less time-sensitive projects needing attention. Finally, the service was very disappointing. I sat and watched the receptionist talk on the phone the entire time I was in the waiting room, and I had to be the one to walk up and check on the status of my car. She did not help me, but the mechanic who had worked on my car went to the printer by her desk, grabbed my paperwork and did her job while she continued to talk on the phone. Once it was time to pay, she answered the phone again and proceeded to “chat” and make small talk with the person on the other line for about 3 minutes while I stood there staring at her with my card in hand, ready to pay. After waiting 35 minutes for a 10 minute (max) job, I did not appreciate being made to wait for her to finish her casual phone conversation.

 7 years ago (03-01-2018)

Chris was great,  speedy service and explained everything that needed to be done to my car which was great for a mechanically ignorant person like myself.  Highly recommend.  I'll be back

 7 years ago (06-01-2018)

I went there because the night before I drove over a dead dear and it clipped on a plastic under the car and needed two bumper clips put back to fasten it. One of the bumper clips was there it only needed one more, clearly a job for 5 minutes all together. I didn't expected paying more than $10 for that kind of "labor" but they guys quoted $40, which was unacceptable and a rip off, went to Big sky shop and they got it fixed for $10

 7 years ago (01-12-2017)

12/2017 Update: I went back to Transolutions for some needed brake and transmission service. Once again I had stellar service, and I will be going there for work I need in the future. They do great work in a timely fashion, and are awesome to deal with.

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I had a great experience with Transolutions. My SUV ended up needing a major repair, and I really couldn't have asked for better service. Their point person, Katherine, was wonderful and frequently communicated with me about the status of my vehicle. I spoke with the mechanic (I wish I could remember his name), and he took his time to explain the issue with me.

Sometimes you just get a good feeling about people or a business. . . That's how I felt with Transolutions and the two people I dealt with directly. I will definitely recommend them to friends and family and use them again.

 7 years ago (28-12-2017)

Worked on my mini cooper and did a fantastic job.

 7 years ago (17-01-2018)

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