Mike's Auto Repair

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Address: 735 Mt Auburn St, Watertown, MA 02472, USA

Phone: (617) 924-7159

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State: Massachusetts

Zip Code: 02472

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Reviews

I never write reviews, but my experience was so good that I felt inspired to do so. When it comes to car stuff, I know the basics, but not enough to be do anything myself, and I'm always a little scared to bring my car somewhere new.  I moved, and needed a new mechanic. 

I brought my car to Mike in February to replace a belt. He did it, low price, and was friendly and explained everything he was doing. He was so kind that when my car started squealing again in April, I brought it back.  He fixed it, no charge, and also caught that my brakes needed replacement. I thought this was the case for some time, but every time I brought the car elsewhere, they told me the brakes were fine. He took them out and showed me- corroded, rusty, not a good situation.  He fixed them and replaced the rotors, and it cost less than half of what I was told to expect by friends who had similar work done elsewhere.

Mike is a stand-up guy. He will do what needs to be done. He's not a big chain, so his business depends on the quality of his work. I recommend him highly.

 8 years ago (17-04-2017)

Tries to sell you repairs you don't need. Quotes you a lower price then charges you more.

 7 years ago (29-10-2017)

I have known Mike for 16 years and he has worked on both my Passat and BMW. No job is too small which is a great help and Mike is very practical. My favorite story was when I backed into a snow bank and made a basketball size dent below the back bumper. The dealer wanted $1650 to replace the bumper. I said to Mike that it looked like you could just punch out the dent, right? Which is exactly what he did for $75!

 9 years ago (12-04-2016)

I took my car to Mike for brake pad and rotor replacement because he has great online reviews, he was helpful on the phone, he quoted the best price, and he's located in my area. 

Mike continued to impress with his warm and helpful customer service, putting my car on his lift immediately, showing me everything he saw, and walking me through the alternatives. He was able to get the appropriate parts in ten minutes and get right to work, and he had my car finished in less than three hours. He even took a test ride with me to ensure everything was to my satisfaction.

I highly recommend Mike's service. 

 12 years ago (14-05-2013)

On a positive side Mike seems a friendly guy and he will show up on time.  The rest is not so positive. The shop lacks basic/ decent tools and he’s “old school”.  If your car is  less than 20 years old there is a high probability he will do more harm than good  due to incorrect tools and procedures.  As others have noted he will try to sell you -intentionally or not - repairs your car doesn’t need. The worse is that after any job (…very basic, standard jobs like an oil change for example) he always wants more money than previously agreed and - as others have noted - he will only accept cash.  Showing up with your own parts is considered pure blasphemy. In the end Mike’s “experience” will cost you more than the dealership.  To avoid.

 10 years ago (16-06-2015)

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