Moctezuma's Mexican Restaurant & Catering

Reviews, get directions and contact details for Moctezuma's Mexican Restaurant & Catering

Address: 4102 S 56th St, Tacoma, WA 98409, USA

Phone: (253) 474-5593

Website

State: Washington

City: Tacoma

Zip Code: 98409

Opening Hours

Monday: 11:00 AM – 10:00 PM
Tuesday: 11:00 AM – 10:00 PM
Wednesday: 11:00 AM – 10:00 PM
Thursday: 11:00 AM – 10:00 PM
Friday: 11:00 AM – 11:00 PM
Saturday: 11:00 AM – 11:00 PM
Sunday: 11:00 AM – 10:00 PM

Update Info

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Reviews

My most favorite restaurant ever! Been going here for over 20 years since I was a kid and I spend every single birthday here as well. Staff is always awesome. Never have had a negative experience here. Fast service. Food is authentic and the menu is amazing. The owner has really kept up an amazing job at maintaining a fantastic establishment! Love this place!

 7 years ago (16-05-2018)

I have forever loved this place! Perfect for getting together with friends and family. Perfect for grabs a drink or two. Great to call in and pick up an order to go. Banquet room, great bar, booth, table and outdoor seating.

 7 years ago (11-05-2018)

I will never come here again.

Have been here several times in the last decade and have always had good service and food until just recently.

I received a gift card from someone I know is an honest person for a decent amount and so I decided to treat my friends out to a dinner here. Upon getting ready to pay I was formed by the waitress that there was zero balance left on the card. 

I had the waitress check the balance again just to be sure and was still told that there was no money on it. I don't have the receipt for the card as I wasn't given it but called the party that gave it to me and informed them of the situation and they were shocked as well.

Long story short I had to settle the fee for the table out of my own pocket, so this establishment not only made the original money off of the gift card purchase plus my payment tonight. 

Myself, my family, and my friends who were in attendance will never patronize this business again. I do not know if this was intentional or an accident but I am not going to continue to give money to a business that ether is stealing from its customers or doesn't have their gift card system in order.

I had someone claiming to be the owner try and save face on yelp saying they would "look into it" but then never heard anything, so this was a piss poor attempt at saving face to the public reading my review.

 7 years ago (15-02-2018)

Great happy hour margaritas that are exception for their price. Everyone had good food that tasted great. Fresh guac was chunky and the pick had pieces of fresh jalapeno. Service was standard for a crowded happy hour location.

 7 years ago (23-04-2018)

I organized an ornament exchange for work. I called at least 4 weeks prior and asked if they had a back room or something of the sort. I was told yes so I told them I'd call them back when I talked it over with the others. I decided to book the room, called twice because I had to change the time, and told them *at least* 10 people. There was no mention of there being an issue or anything.

I get there and the participants in the exchange are sitting at a modified table consisting of 3 tables in the main room. I proceeded to talk to the manager and told they cannot do the banquet room because there's more than ten people. There were 14; counting 2 kids, a toddler and a baby. He also says they can't do the room for one party because it's Saturday. I'm sorry, but what does that have to do with me? If there was an issue facilitating the event, they had a number to get in contact with me so we could take our business to a place that could handle the request. Anyhow he offers to put us in there in about 30-45 minutes but there would be people with us. At this point, fine because there's nothing else we can do. Forty-five minutes later and there's people being seated in the banquet room. I am not told if the manager just decided to scrap the idea we previously agreed on or what. I was stuck in a corner and unable to see him. Granted, before he was walking around within reach.

Yes, people still had fun. But at the end of the day, I'm the one this reflects badly on. Better communication from the company is needed in such a situation! They had two weeks, if not a bit longer, to decide this wasn't going to work instead of just slapping us somewhere. This is especially maddening since I told them what the event was for and what was needed for us.

 7 years ago (02-12-2017)

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Moctezuma's Mexican Restaurant & Catering

Reviews, get directions and contact details for Moctezuma's Mexican Restaurant & Catering

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