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Molina Healthcare of New Mexico Office

  1. Albuquerque Original Townsite
  2. New Mexico Health

Reviews, get directions and contact details for Molina Healthcare of New Mexico Office

Address: 400 Tijeras Ave NW #200, Albuquerque, NM 87102, USA
Phone: (505) 342-4660
State: New Mexico
Zip Code: 87102


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Reviews
PLEASE DO NOT USE MOLINA HEALTH INSURANCE!! If I could leave no stars I wish I could.. Nightmare is an understatement with how horrible this company is. Complete crooks. It’s been the worst company I’ve ever dealt with and they can care less what your children are going through. They offer no assistance and try to get out of every responsibility they can!!!
7 years ago (18-01-2018)
Update - Review Stands! HORRIBLE!!!!! NIGHTMARE!!!!! Trying to get help from Molina is a total nightmare! I have had to file complaint through the Molina Alert Line for violations. I keep asking for help/assistance with my account, help is nearly impossible to get.
7 years ago (02-02-2018)
I've worked as a caregiver for over 6 years with Molina. I've had numerous problems about getting paid the hours I've worked and getting paid on time! Vanessa is currently a consultant with Molina. Vanessa does the budget for the participants. For the past 2 years Vanessa has been handling the budget for the gentleman I caregive for. So far every year she's calculated the budget incorrectly and at the end of the year there's not enough money in the budget to pay the caregiver for working. Each year for the month of December I haven't got paid even though I show up and work on the days Im scheduled. Each year this happens I have to go to the Labor Board and file paperwork so they can force Molina to pay out the missing wages. The last time this happened it took a little over 3 months for the Labor Board to correct the problem. It's extremely frustrating!.. Vanessa gets paid for each case she gets. I believe she's only focused on trying to get as many cases as possible for a larger paycheck not the overall wellbeing of the participant involved. Even though Im not getting paid I still show up and do my job. The man I caregive for has a TBI and epilepsy. He has seizures daily and needs help doing everything. It's not his fault Vanessa keeps messing up but he's the one that will suffer terribly if I don't show up to take care of him. Maybe Vanessa shouldn't get paid until the caregiver gets paid! Molina needs to hire individuals that can do the required work or send the current consultant back to school!
7 years ago (19-01-2018)
I was a health exchange Molina member for a few months and as bad luck would have it had to be hospitalized which was unexpected at my young and healthy age. What I'd like to say is that when dealing with all the hospital bills subsequently, Molina was so so very helpful. They contacted several facilities and got bills adjusted and in one case even had a bill waived. Everyone I spoke with on the phone was friendly and very helpful. Even when it wasn't their issue to deal with, they went above and beyond to provide excellent service. I am so impressed at the people that work here. Thank you Molina for your excellent service.
8 years ago (19-07-2017)
I HAVE Spent more time talking to these people and every time I get a different one and they wont call you back. I DREAD WHEN I CALL THEM AT LEAST 2 HRS ON THE PHONE and I have to start ALL overAGAIN WITH A DIFFERENT PERSON have filed 3 grievence to no avail. AVOID MOLINA AT ALL COST IT WILL BE A NIGHTMARE
8 years ago (22-11-2017)
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