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Reviews, get directions and contact details for Midtown Public Health Office

Address: 2400 Wellesley Ave NE, Albuquerque, NM 87107, USA
Phone: (505) 841-4100
State: New Mexico
Zip Code: 87107


Opening Hours

Monday: 8:00 AM – 4:00 PM
Tuesday: 8:00 AM – 4:00 PM
Wednesday: 8:00 AM – 4:00 PM
Thursday: 8:00 AM – 4:00 PM
Friday: 8:00 AM – 4:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
I arrived at around 7:10am, a line was starting to form, they let us in at 7:30. I was the 4th person to grab a ticket. A lady helped a woman with the first ticket with a birth certificate @ around 8am, just to get things going. Shortly after, a man came out and announced what you need to have before your number is called to make the process quicker and easier, he also talked about why the wait time may take a while etc. It was quite empty, perhaps because it was a Monday. I was called at around 8:25, it was quick and painless and I felt all of the staff was very nice and helpful. The woman that worked on my birth certificates was quick and friendly. I was in and out in no time. I really thought this was going to be a nightmare. But it wasn't. Here are my tips! *Arrive early. 7:00 - 7:30 is a good time if you are wanting to get in and out. *Be prepared. There are forms and pens provided. Make sure you know what you'll need and bring it. Don't be lost when they call you up that just slows everyone else down. *They won't take credit/debit so come prepared with the right method of payment.
8 years ago (07-08-2017)
This is the most horrible place to spend an eternity at. Once you arrive an hour prior to open you have to hope they are giving away enough "tickets" to allow you to get a birth certificate for the day. If you are lucky enough to get a golden ticket you wait. It is as if you just boarded a plane home from an unwanted business trip to Minneapolis where you've had diarrhea for weeks and you are stuck on the runway with tiny, smelly trolls who won't shut up. Just as your number gets closer to getting called, the one person who is running the whole place closes for lunch. There is ONE person working when there are 4 windows to allow the flow of things go smoother. It is acceptable for that person to go to lunch and try to pull themselves back together and contemplate why they chose this career path. They are gone for an hour and upon return it takes another hour to get anyone called back up to get a birth certificate. They have your number displayed on the wall and as it counts up you grow overwhelmed with excitement. As your number reaches the display you begin to realize the number in the wall is nowhere close to your number and the tickets are not being counted in numerical order. At this point you realize that your existence is merely to sit in a cesspool of the human underworld and wait to be consumed by the fact that you don't actually exist until you get your birth certificate. Once you loose all hope and finally decide to give in to the fact that you will never be called up, a small shred of hope pokes through the dark and you are finally confronted by a gentle man who explains to us he is the manager. And that they have to close. They would've been able to help more people, but the ample supply of idiots and their futile attempts at successfully being able to communicate with the overlords at the window renders a longer wait time and infuriating feelings of rage. Another day maybe... another chance to get your birth certificate either here or face the same situation up in Santa Fe. I will never know. DO NOT GO HERE!!! Give up on your hope for an official existence and mail your application to the state for your birth certificates. Trust me. FOR THE LOVE OF GOD PLEASE STAY AWAY!!!
8 years ago (30-03-2017)
PACKED!!! They started at number 41 and I was number 74 and I waited less than 2 hours. I would say it was fairly smooth consider it is a government office. Will definitely come here rather than wait two months or pay 50 bucks to get a birth certificate. Will also show up a little earlier.
8 years ago (31-05-2017)
Although wait times were severely impacted by the Real ID Act, the representatives were patient in the Vital Records Department. The dept manager came out to speak to us about why everything was so jacked up and it made me feel better about waiting.
9 years ago (01-02-2017)
never wrote an online review of anything ever but after getting off the phone with this office i just felt like i had to. i made a call to ask a couple basic questions....lady who answered was the most rude person ive ever dealt with over the phone. attitude. cut me off. then hung up on me right after i said thank you....the call wasnt even 45 secs.
9 years ago (26-10-2016)
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