Monro Muffler Brake & Service

Reviews, get directions and contact details for Monro Muffler Brake & Service

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Monro Muffler Brake & Service is your source in Westerville, OH for complete automotive care for your vehicle. We also carry thousands of name brand tires, ready to be installed. Monro's One Easy Price pricing policy guarantees you the lowest total price on all your auto service, repair and tire needs.

Address: 5956 Westerville Rd, Westerville, OH 43081, USA

Phone: (614) 901-9495

Website

State: Ohio

Zip Code: 43081

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Reviews

The manager Bob and the assistant manager Brian were extremely helpful getting my car back in proper order again. My car was running rough and even had some dangerous front end problems they were able to fix and diagnose on the same day. Bob even offered to take me back to work to make sure I wasn't late clients in the afternoon. I can't say enough about how good they were to me. Thanks guys!

 8 years ago (08-02-2017)

This place if awful.  They will try to take advantage of you.  I went there to get a quote for brakes and rotors and it was $350.  I had to come back the next day because they didn't even have the right tool to remove my rotors.  The next day they told me I needed brakes, rotors on both sides, callipers on both sides and a brake line flush for $775.  I went to another shop and they said I only needed brake pads on both sides and one rotor because the passenger rotor was almost brand new. The total charge there was $250. Do no go to this shop they will waste you time and money.

 9 years ago (08-08-2016)

Went in and asked how long for an Oil Change...the reply I got was you will have to wait until Monday or Tuesday because this is a "MECHANIC SHOP" duh thats why I brought my car there to get an OIL CHANGE....some people need to learn how to talk to people if you are going to work in CUSTOMER SERVICE, telling me what kind of shop it is has absolutely nothing to do with me needing an oil change!

 9 years ago (19-08-2016)

This is an awful shop!!! They will destroy your engine at worst and rip you off by price gouging you double what it is worth. I called around on a simple brake and rotor job, and found someone that was doing it for HALF what they originally quoted me. I went to go and pick up my car and they claimed to match the price quote I got. 6 months later my NEW ROTORS were completely rusted!
STAY AWAY FROM THIS SHOP. If Bob still works their he is the biggest crook in the business.

 9 years ago (05-07-2016)

I called today --- a Sunday, 1:30 PM.  They close at 5 PM --- and asked if they had any open appointments today.  They said yes, but couldn't tell me a time of when my car would be completed, but it would be completed today.  Okay, no problem.  I can wait as long as the job gets done. I arrive at the store 10 minutes later (with a second person to take me back home) and I was told there were no available appointments. What?

I can understand you want to keep business in your store --- But don't tell people you have an open appointment just to get them in the store so they will schedule with you for a later date.  You wasted my time, my rides time, and just made me never want to come back to your store.

 11 years ago (11-01-2015)

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Monro Muffler Brake & Service

Reviews, get directions and contact details for Monro Muffler Brake & Service

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