Moon Valley Plumbing

Reviews, get directions and contact details for Moon Valley Plumbing

About

We are proud to be Arizona’s premiere plumbers since 2003, with a complete range of residential and commercial service.

Address: 2239 E Rose Garden Loop, Phoenix, AZ 85024, USA

Phone: (602) 253-2600

Website

State: Arizona

Zip Code: 85024

Opening Hours

Monday: 7:00 AM – 4:00 PM
Tuesday: 7:00 AM – 4:00 PM
Wednesday: 7:00 AM – 4:00 PM
Thursday: 7:00 AM – 4:00 PM
Friday: 7:00 AM – 4:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

We had a great experience with Moon Valley Plumbing! Both bathrooms in our house were overflowing with water and we first contacted another company. They came out that night and ended up being a disaster. After not being able to run the  water, use our bathroom overnight, and having to go outside to use the bathroom with our 11 month old in the house, my husband decided to call other companies first thing in the morning. We googled best plumbing companies in AZ and Moon Valley came up. We quickly got a call back from Alex and he came to the rescue! He fixed the problem right away and was very pleasant and genuine. We were so put off by our experience with the other company, but Moon Valley saved the day!!

 7 years ago (28-01-2018)

Call Moon Valley and ask for Alex! He’s so great! I had an unknown large water leak in the middle of the night and called Moon Valley due to 24 hr emergency service.  Alex was my service guy and was AMAZING!  He was very responsive, friendly, super knowledgeable and explained things to me so I understood.  Alex called me back within a short time after leaving a message with the answering service to discuss what was happening.  Alex showed up timely and began investigating the problem. Alex was extremely thorough, helpful, and professional.  He checked every possible reason for the water leak - checked in the attic multiple times, my walls for water damage, outside water lines, and irrigation system.  After troubleshooting, Alex found the culprit in the sprinkler line and was able to resolve the issue.   I couldn’t have asked for better service and the price was fair and reasonable, even with emergency service required.  I definitely recommended Moon Valley and Alex to help with any plumbing needs! Thanks Alex for a great experience during a stressful situation!!!

 7 years ago (19-11-2017)

I had sewer line issues in an older home complicated by a pool that needed worked around.  They did an amazing job. They were mindful of my pets, the work was top-notch and the fact that they did it all with courtesy and professionalism means I'll never look for another plumber. Thanks guys.

 7 years ago (10-01-2018)

Had a great experience with Moon Valley Plumbing.  I had my sewer back up and the plumber that I called could not unclog it. I had a service line warranty and they sent out Moon Valley Plumbing.  They ended up digging up my yard and replacing about 10 feet of sewer line. The guys that came out, Alex and Cole, were very nice and professional. They got the job done quickly and it looks great. They put my yard back together and made everything up to code.  If I ever need a plumber again I will definitely call Moon Valley.

 7 years ago (17-10-2017)

We read a ton of reviews trying to find a good plumber. We eventually went with Moon Valley, we called them in for a few jobs. One issue was fixed and we haven’t had a problem since with that one but EVERYTHING else has been a nightmare since. 
Our toilet upstairs was licking and they fixed that really quickly and that’s what we haven’t had a problem with. 
Our toilet downstairs had an issue and ‘it was repaired’ but then the water was leaking out of the base of the toilet and made a really nasty ring around the toilet and our hard wood floors. They came back to fix this and left a mess and there’s still a part not put back on the toilet and I’m not sure where it’s suppose to go.
The biggest issue we had with them is we had an RO unit put in.... at first it was fine but with in a couple of days the water faucet where you get the filtered water from started to just hang there and wasn’t properly installed. And we still can’t get this fixed. 
The next thing that happened was a couple of months later and the RO unit started to leak... and leaked directly into the base boards. I woke up one morning and saw a small bump in the hardwood in our kitchen, by the end of the night it was a little mountain and started to split the floor boards.
 I called Moon valley and they said they couldn’t be out till the following day. 
The next morning it hand ripped up four floor panels, there was about a two inch gap in the center of the small mountain in our kitchen. This caved in our dishwasher door (which was completely full) and we couldn’t get that open and how have to repair that. It also caused a ripple affect through the entire kitchen. And there’s small mounds and splits in our Brazilian cherry wood. 
Moon Valley came out and said they couldn’t do anything and it wasn’t their fault because we didn’t buy our unit from them. 
Now we have to replace the pieces of wood, eventually the whole floor, everything in the dishwasher had to be thrown away because it took so long for someone to figure out how to get the wood panels out of the dishwasher and the dishwater needs to be repaired. And under our sink looks wilted. 

The first visit was friendly and the price was fair. Which is why I gave two stars.
The following visits didn’t have the best customer service and now it’s gonna cost us a hefty price to have it all repaired.

      
      
      
 7 years ago (23-01-2018)

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